Bear Elegance | Newly Built, Private Heated Pool + Pet Friendly

This was a nice home just needed a new cleaning company and an exterminator. When you pay this price for a place to stay you should not have to kill cockroaches. There were also hairs on the sheets, dirty kitchen and bathrooms. When I called to complain they took fifty dollars off my bill lol. Also watch out for the nails in the steps that need to be hammered in. We had an awesome trip until the. Cockroaches came out for the party. Do not stay here!!!

This is our second year staying at this property. The amenities are great for families and the location is convenient to all attractions in the area. I would say the property isn’t aging well and I hope that the owners think about a different intermediate and longer term maintenance and cleaning plan (it’s obvious certain areas are never touched or cleaned in the property like under the sofa in the theater room and things like constant nail pops on the stairs eve after a maintenance call suggests they may need to review the construction and maintenance quality of the property).

Place was great. No major issues, everything was clean and working. Great communication during the stay. A couple minor annoyances. There are nail pops on the stairs, my son hit one while going upstairs. They should be pounded down. The indoor pool was great though a bit cool and we couldn't adjust temp. There are no screens on the windows, we couldn't open them at night for letting in more bugs, we had a few visitors at night land on us already. There are a couple wasps' nests, one above the hot tub and another one in the rafters on the main floor deck. We loved the sun coming in the main room, but man it can be VERY bright in the morning. It would be great to have some shades around the dining area so the people sitting on the window facing side weren't blinded while having breakfast.

The cabin was clean and cozy just beautiful. The pool had a few problems but was fixed in no time. Would highly recommend

Our stay at Bear Elegance was very disappointing. The property wasn’t clean, and within hours a roach crawled out of the coffee maker, followed by many more on the kitchen counters and cabinets. It immediately made us uncomfortable.The pool — the main reason we booked for our granddaughter — was unusable. The water was cloudy, the heater didn’t work, and the filter was clogged with toys, hair, and debris from previous guests, clearly not maintained or sanitized. Several windows also lacked proper coverings, giving us little privacy inside the home.We responded quickly to management’s request for an update with pictures and videos, but communication felt insincere. They claimed pest control couldn’t treat because our dog wasn’t kenneled, even though she was. We were also uncomfortable with pesticides being sprayed inside while our grandchild and dog were present. The roach issue should not have existed with proper preventive pest control, and the pool was never addressed as promised. It felt like we weren’t a priority.What was advertised as a luxury stay turned out to be dirty, poorly maintained, and lacking privacy. I’m sure management will say this is unusual and want to discuss it privately, but we tried that during the visit with no success. I cannot recommend this property and hope the issues are fixed for future guests.

Cabin was perfect for the family to relax and unwind

Great location and clean home!

It was beautiful

Only downside to this property is there isn't much privacy, you can see into the homes on each side of you and they can do the same including the bedrooms. Management was wonderful, responded fast with any questions, overall beautiful home.

Property was nice and roomy. Kids loved the pool. Convenient to attractions. Needs a few kitchen supplies....pans for cooking need to be updated and bedrooms need privacy curtains.

Great amenities and location.

Awesome house, great value for the property

Very nice cabin with plenty to do! Lots of space for our family to celebrate Christmas & enjoy time together. Easy drive into Pigeon Forge.

The place was immaculate and just as pictured! Management was quick to respond to my questions and made sure we had a great experience. I gave the location 4 stars instead of 5 because of the construction right next door. The sounds of progress early in the morning and early in the day kept me from sleeping in.