Shore break 6: Right at the beach

We loved the location, the unit layout and the beds were comfortable. We had an issue and the property management team were excellent. The issue was take care of very promptly. However, the unit could use a very thorough cleaning. There were lots of cobwebs and dead insects on the windows and the window sills. The patio glass doors were so dirty we had to clean them ourselves in order to appreciate the view. The barbecues was absolutely disgustingly dirty and rusty. It did not work and even if it did we would not have used it. The patio railing and glass pains were also very dirty. We also had to clean the patio table due to the dirt and cobwebs. We would not call this a luxury unit as the advertisement states. There was no wifi and the living room furniture was minimal at best.

It is near the beach but also very near the cemetery. No Wi-Fi which is explained in the description the TV doesn't really work either. We were family for staying for 10 days. We had to go and buy extra toilet paper extra rubbish bin bags, then drumroll. Please had a few beers and we're about to watch the AFL Grand Final fire up the BBQ no gas...

We enjoyed our stay at Eden. The property is super close to the beach and shops so walking everywhere was great. Unfortunately the property has no wifi which I have no idea why not. The kitchen and bathroom doors don’t close as they are badly made which drives you a little nuts. The basin sink in one bathroom was blocked and it was requested this be cleared during our 5 day stay. Unfortunately this was never fixed so we all needed to share a vanity basin.

Disappointing at best! Great unit, lovely ocean view, but not luxury. Certainly not worth the price. While driving to the unit we received a txt message informing the access detail and the Unit had no Wi-Fi ! Wi-Fi was a main reason we chose this place. The web site did not mention NO Wi-Fi so we assumed that accommodation in this price point would be connected; ironically, there’s a TV with a Netflix remote but NO Wi-Fi! Upon entering the unit everything looked clean and inviting, but looks can be deceptive. The unit is not dirty but its cleanliness needs much improvement. The cockroach that greeted us in the kitchen was an unwanted guest! Bathroom window and stairway ledges were grotty with dead insects. The inner pillow covers in the bedroom were slightly stained. Strangely, many of the kitchen/bathroom drawers were open: kept springing open. Game changer – no aircon or fan in the bedrooms. So hot! All accommodation we have visited previously have supplied complimentary toiletries – small soaps doesn’t meet the standard. Coffee machine but no coffee pods. Stingiest accommodation ever. There are safety issues: - excellent parking but the space at the side has a steep drop. This is dangerous - entrance step to bathroom is a tripping hazard - no shower mat – slipping hazard - bathroom basin height is high – awkward for shorter people Excellent customer service - fans provided within hours after contacting the manager.