Features
Map
Availability
Review
Features
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PETS
No Pets Allowed -
SAFETY
No Carbon Monoxide Detector (host Has Indicated There Is No Carbon Monoxide Detector Or Gas Appliances On The Property) No Smoke Detector (host Has Indicated There Is No Smoke Detector On The Property) -
BEDROOM
1 Bedroom Bed Sheets Provided -
KITCHEN
Coffee Grinder Coffee/tea Maker Cookware/dishes/utensils Microwave Oven Refrigerator Spices Stovetop -
LAUNDRY
Laundry Facilities Washing Machine -
PARKING
Onsite Parking -
INTERNET
WiFi Available -
BATHROOMS
1 Bathroom Bidet Hair Dryer Shower Soap Toilet Paper Towels Provided -
ENTERTAINMENT
Smart TV -
CLIMATE CONTROL
Air Conditioning Heating -
SERVICES AND CONVENIENCES
Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Smoke-free Property
Map
Availability
Review
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Olga B.
Submitted Oct 26, 2025
Stayed Oct 23, 2025When we arrived at the property and followed the instructions to retrieve the key, we discovered that there was no key in the lockbox. It was around 8 PM, already dark outside, and the host was completely unresponsive—no replies to our messages on Vrbo.Our group included two women and a person with autism, and we’re not particularly experienced travelers. Thankfully, some kind guests staying in the neighboring apartment helped us access the building. That’s when we discovered another group already occupying the unit - we learned they had booked through other service and received the exact same instructions from the host.We contacted Vrbo’s support line, and their team was incredibly helpful. They stayed on the line with us for a long time, reached out to the host directly, and eventually confirmed that the apartment had been double-booked. Both parties had received identical check-in instructions.We managed to speak briefly with the host, though communication was difficult due to a language barrier. Unfortunately, the host didn’t offer any assistance or recommendations for nearby accommodations.Eventually, we found a hotel and were able to book a room. I want to sincerely thank the Vrbo support staff for their patience and dedication—it truly helped us navigate a very stressful situation.