Ocean view family friendly

Friendly and helpful staff, especially Ellen. Debbie is very accommodating and involved in the daily running of the facility. I will definitely stay there again.

Large 2-BR, 2 BA apt. Very limited kitchenware (& no hand towels or pot holders). ONLY the showers have hot water connected, so washing dishes has to be done in cold water. Only the 2 BR have AC, but for our Feb 6-16 stay the rest of the house did not get too hot. Cable TV has limited channels (e.g. no ESPN)

The staff at La Heliconia were very helpful. We stayed right off the pool pretty view. The sofa beds could use some updating (not very comfortable). Syreeta and the rest of the staff were very friendly.

The layout of the room, with separate bedrooms and kitchen, worked well for my family. The state of the bathrooms and kitchen was far from desirable. I had to buy cleaning supplies to clean the bathrooms because they smelled horrible (toilets). The bath towels did not look clean and did not smell clean. I had to request towels daily in order to have clean towels. Water kept bubbling up in the Kitchen sink, which made me question using the sink to cook. The staff and the restaurant were the best of the stay. The food was excellent and the staff tried their best to respond to the issues mentioned above. This was not what I expected from this hotel.

We stayed in a 2 bedroom/full kitchen unit overlooking the lovely pool. Check in and out was quick and easy and the staff is very friendly. The unit was clean and spacious. If you're planning to cook in the unit, you will need to buy paper plates, cups, paper towels, etc. as the kitchen is furnished with only a few basic supplies/utensils. Overall, a great little affordable place. Will definitely stay again.

Clean, large space, quiet.

Got more than was actually expected...easy to find, CLEAN and quiet. The location was just right for us, not too far from the beach but not too close to bustle. Will definitely return. Thanks Ms Debbie