In the City-Furnished Studio

Apartment needs a deep clean and re-paint. Wouldn't re book as the state of the property was not great.

This accommodation is near the Sydney. It is not near a national park at all.

Good:Great location for city visits ,so close to transport.Great thai food downstairs.Bad:Sofa bed worn out very uncomfortable, blood stains on sheets.5 day visit could of had towels changed and toiletries topped up

We are writing to formally express our deep disappointment. Although we had an amazing trip the accommodation we experienced as well as the communication/support from our host was not up to scratch. Shortly after arriving back at the apartment, we were confronted by an extremely large spider (see photo attached). This was not a typical insect that could be easily removed—it was of a size and nature that required professional handling. Understandably, as two young women alone in a foreign country, we were petrified.We immediately sought help by contacting the host directly for assistance. Unfortunately, the response was both unhelpful and dismissive. Rather than offering support, he laughed at our distress, leaving us to deal with the situation entirely on our own. This experience completely ruined our first night and has made us feel unsafe and unsupported in the accommodation. You would think that following this distressing phone call we had with the host they would contact us the following day to check in and ensure no further action was required but we received nothing. I would also like to note the staff at the facility although not directly responsible for our stay were rude and unhelpful. The apartment itself did not feel clean, stains were noted in the lien and dishes had to be washed prior to using as they had been put away filthy. We were very unhappy with our stay and would not recommend to anyone else.

Well located could do with a deep clean

Excellent stay close to a lot of restaurants bars and sport ovals

Worked out perfect! Close to the train to get around. Slept well in the bed. Nice little kitchen for some of our meals. Took advantage of the hot tub and laundry facilities.

The hot plates did not work. Hard to fry an egg. Light switches were not straight forward but these were minor issues.

Would have preferred a pull out bed rather then a click clack couch, it was a little stiff

Property was comfortable and had everything I needed for a self catering stay. The location was a real bonus being central to everything and near to a great supermarket. The roof top hot tub was also an added bonus. The laundry facilities are very clean and very cheap so came back with no washing to do! Would definitely choose again.

It wasn’t as good as I thought it would be the air conditioning needs services really loud and blew dirt all over us, chair outside was broken, curtain ripped, batteries in remotes were calcified went and bought some for tv remote, cockroach in bathroom stains on pillows and sheets bird poo on outside table. Not sure who maintains and cleans this property but it does need a bit of attention the location is awesome the property has potential just needs a bit of care