HC #101 xxxxxxxxxxxx

Clean and cozy. Safe area near many attractions

We booked ACL Festival tickets late in the game and I was super happy to find this very nice property located so close to Zilker park. It was everything we needed and the perfect home base for our weekend. We parked the car and did not need to use it again as everything we needed was just minutes away. This was huge and driving and parking were crazy during the festival. After making breakfast our first morning we just had a short walk to get to the festival gates. We enjoyed the music and were able to quickly walk back for breaks as needed. The nice little swimming pool was just out the front door, super cute. We took a plunge each morning to recharge and fend of the 100 degree heat :) In addition to the pool, it was just a short walk to Barton Springs which we really enjoyed. At the end of each night the super conformtable King bed and surpsisingly comfortable pull out sofa bed were just what we needed. Check in and out was super easy and the needed tasks for checkout were super easy and minimal. The host was very responsive to questions. Great place for ACL or any other visit to Austin.

Location is unbeatable. Neighbors in the unit have clearly had bad experiences with other short-term renters here, judging by the looks we received coming and going. We were quiet as a mouse so I know the looks weren't meant to address our behavior. We live in a tourist town, too, so we understand. Only complaint is that the management doesn't print out the house manual containing the wifi information or checkout procedures, and the cell service in the unit is bad, so unless you ensure access to the manual ahead of your trip, you have to try harder than you should need to acquire pertinent info. We're always running around like mad ahead of our vacations and adding this to the to-do list seems superfluous. Messages in the app don't hyperlink, so you have to manually enter the web address to get to the google doc with the information you need. Possible? Yes. Annoying and Avoidable? Also yes. Also the shower head in the bathroom was hung comically low. I'm *not tall* and needed to crouch a bit to rinse my hair. Could be remedied with a detachable shower head.

This is an older apartment, very clean, and a block away from Zilker Park. Full kitchen, sharp knives! This was a perfect place to stay while my son was recuperating after surgery. Nice and quiet neighborhood. The coin operated laundry was conveniently located around the corner and was a must for our 2-week stay. The host was very responsive to our needs. Would stay here again!

Easy parking and check-in

Everything about this apartment was as described. It was clean. The water pressure in shower was very weak and the code to get in the door was changed. It took awhile to get ahold of someone for the new code. But otherwise it was great.

We had a few issues with the listing. At first it appeared to be someone renting out their place which is always great to find, but unfortunately it was run tightly by a management company. We asked for some wiggle room with checkin and were told everything has an upcharge. Not really a great start but it's ok. We were in Austin for my little brothers wedding and just needed the place for the night. We spent 7 or 8 hours at the apartment total. In that time we discovered an unpleasent smell in the apartment (we opened all the windows to let it airout), dirty linings with dog hair and actual granuals of dirty in them, broken counter edges that were a bit too sharp to make one comfortable (glad my kids were at my in-laws), and worst of all the toilet was unsealed at the base and wiggled around with you sat on it. There was an obviously leak of sewage around the base and back of the toilet that was disgusting and quite disturbing. Now I am not saying it looked like Amber Hurd had stayed there before we did, just that there was discolored water and obvious watermarks where it has leaked previously as well as what seemed to be a very poor attempt to fix the toilet using caulk. So we reached out to the host a day or two after our stay to complain about the issues and asked for a modest partial refund for the issues. They were not please and said we should have let us know earlier so they could have fixed it. I let them know I was there one night and circumstances were such that I was not able to contact them while in the apartment. They let me know in no uncertain terms that they were unwilling to give me a refund. I let them know that I would be leaving this review. I also don't think it's fair to future customers to have to stay in that kind of filth so I am working with Airbnb and with the City of Austin to make sure the issue with the toilet is addressed at the very least.

It was a short stay but would love to come back for multiple days some time. Cute and clean!

Just had a small issue with checkin as the code given was incorrect, but once we received the new code everything went smoothly. Great location for park, restaurants and the university

I think this place could be quite a bit better with very little effort. I have towels I use in the garage as rags that are in better condition. That’s easy to fix for the price you charge to stay there. How about some towel racks and hooks? That’s easy to fix and inexpensive. How about a simple and inexpensive shelf unit above toilet so there is someplace to set your bathroom things down. And the bathroom facet leaks which means if you have found a tiny spot to set your thing down they’ll get wet! The location is wonderful. You could make this place better! I won’t stay there again and wouldn’t recommend it.