GuestReady - The Dukes Retreat E

Good size apartment. The bed needs a mattress protector. It’s not very hygienic to have just a sheet between you and the mattress. Even though i think it was a brand new mattress.The closet area had black stuff on the trim around the floor, which I took to be mold, so I wouldn’t leave clothes in there. The wood trim in the one of the bathrooms also was rotten. We realized this when the water leaked on the floor while having a shower. Good area to stay in, close to shops and restaurants, we found our way around easily.

Nice location on quiet street close to the centre but away from the noisy touristy area. Two blocks from Métro station.

Nicely located in a quiet residential area. It was a short walk to the river and Gaia.

The place itself was wonderful. Great location and lots of space. The reason I give a low rating is because upon our arrival the oven door was completely shattered and there was glass everywhere. I immediately contacted the host and the communication was lacking. I tried to explain that I could not send photos or video evidence because VRBO doesn't allow you to share whats app or email addresses via the chat. After explaining this multiple times I was eventually ignored. A few days after we left, Guest Ready tried to pin the broken oven on us- assuming we would pay for it when it was to no fault of ours. The communication between the people at this company is clearly lacking. After being ignored by guest ready I had to send another email explaining the situation. It wasn't until a week later that they decided we did not cause the damage. Very frustrating overall and not handled professionally. We will be avoiding this property management company in the future.

Apartment was spacious and we loved our views . The whole suite will benefit from a bit of refreshing ie painting and better cleaning. One of shower stalls needs a minor repair as the water is leaking on the floor Still the location and size of the apartment was great

We were three people staying in this property. The unit is located about 20 minutes walk from Santa Catarina Steet, and 25 min to Lello library, which was a treat to visit. The unit is renovated, spacious and has high ceilings and beutiful tall windows,a little balcony, a pull out sofa (pretty large, can sleep two) in the living room, and two showers/bathrooms. The check in process was great except that the entrance door to the unit is hard to unlock, and there were no instructions to help. We enjoyed our stay and would highly recommend it for visits to Porto. Thank you.

It is a good place to stay. The apartment was nice and clean, very bright and with a small balcony. well equipped and good location.

Immeuble sécurisé et bien entretenu dans un quartier calme. Appartement propre, bien décoré et bien équipé. La deuxième salle d'eau est un plus.

The apartment met all of our expectations

This great apartment is located in a residential neighborhood at walking distance from main Porto’s attractions (public transportation is a short walk from the apartment). No doubt that we will rent the same property in our next visit to this beautiful city.