Excellent Downtown location| Bethesda MD | Close to Garret Park | by GLS

we only stayed at the facility for one night because we were attending a funeral, however the people were welcoming, they accommodated some of our requests, told us were to park, best place to eat, best route to the church and the place was very clean. We would recommend staying here, if we are in Bethesda again we would stay here.

This was a great location for our business trip, but the property needs some attention. The lamp in the bedroom would not turn on, the lamp in the living room was unplugged, the window shades in the living area when rolled down were covered in some brown dried fluid that had been spilled all over them, the back blind would not release, artwork was all hanging crooked. It was fine for our needs for two nights, but I want to be transparent about the needs of this property. I would also upgrade the mattreses as they were pretty hard. Minor changes and better cleaning could improve this place tremendously.

The only thing good about this listing, is the location. Upon entering, I opened a seltzer water and no less than 20 fruit flies started swarming. We called the customer service number, no action. I had to cover plates of food with napkins and lift the napkin up everytime I needed to give my children bites to avoid flies. I took my children elsewhere to spend the night b/c I was disgusted by the flies, we called customer service again. They finally sent someone the day before we were leaving but it didn't help. However, worst of all, we needed to catch a flight the following day, so at 10PM I opened the washer to do a load of laundry and there was a ridiculous amount of black mold. I called immediately, they told me there was nothing they could do. I asked what I am supposed to do with our wet clothes from pool, we brought our $40 resort towels that were too wet to take with us, and I didn't trust their dryer knowing that their washer was full of mold. The last thing I need is mold spores getting into our kids clothes. The agent said to take pictures in order to get reimbursed. It's been 14 days since we checked out, we have called no less than daily asking about our refund and reimbursement. They apparently have no record of our belongings, and have yet to reimburse. I have pictures of the flies, mold and belongings. If there was a place to post, I would. This property is under Global Luxury Suites, do not rent units from this dishonest company.