Cozy studio unit at The Atrium Resort Providenciales, Turks & Caicos

Very disappointed to learn the pool bar is not operational and there are no dining options on site. The convenience store was never opened; always had a note on it stating to go downstairs for service if there was no worker present…very inconvenient. No food/bar within walking distance. Walk to beach was easy (8 mins) but required another 35 min walk along the. Each before reaching food/ bar options. Had to taxi everywhere…very expensive.

We enjoyed the pool very much, but that was really the only redeeming factor. The room faced a hallway (windows always had to be closed), and the resort itself was quite dead. Nothing open in the resort (swim-up bar seems to be abandoned) and nothing to walk to. Don't stay here unless you have a vehicle to go elsewhere.

The property is beautiful. All of our expectations were met except the internet was not stable and no phone in the room. Overall we had a wonderful time.

My bf and I are from Chicago. We were browsing the web and considering several hotels/resorts. The pictures online for the Atrium did them no Justice! This place was amazing. It was private, so beautifully modern, peaceful and very clean and comfortable. Our room was stocked with everything we needed from towels to tide for laundry (yes we had a washer and dryer in our suite). We cannot wait to come back to Turks ans Caicos, when we do, it’ll be the Atrium Resort we stay. Thank you for a beautiful time and a comfortable place to lay our head.

Amazing stay! Perfect location

Here is a summary of the studio room at Atrium resort: Stained walls Kitchen faucet leaks all over the counter when turned on Dirty walls, tons of scuffs and residue from cooking in no ventilation Bathroom towel rack is falling off the wall Ceiling fan is covered in dust and gunk Shower does not stay hot for more than five minutes…every single shower…no matter time of day Vent in bathroom is filthy and filled with visible dust Trash on floor and dirt behind nightstand Shower is small, be careful Light in shower is burnt out Damaged and dirty furniture Outlet covers falling off the walls No ventilation Windows face trash and storage and do not open properly and no natural light gets in them When you try to vent them flys get in , tons of flies Floors are dirty Table and dishes all smelled and were dirty Smashed flies on walls Oven and base boards filthy The entire unit needs to be doused in bleach, refinished and painted. Dirt on floor and under furniture, in corners of room Shower walls and kitchen walls dirty Lighting is dim Not enough light in room No natural light No balcony or living room Stains on curtains Door handles and doors are dirty Light switches filthy This should not be a studio, more like a storage room or office space for guests. This is a cheap attempt to generate more profit, when honestly, paying $500 less for a home stay or another listing would have felt better than this. Hole in wall/outlet under desk Tried to go to front desk to switch rooms but none available. Concierge would not help when asked for laundry detergent or dishwasher detergent- wrong tab for the machine in the room was left by housekeeping When I checked in front desk made sure the room was clean, but it wasn’t- whatever they attempted to wipe the surfaces with, left everything oily and sticky- throughout the room. Obvious no Covid cleaning protocols. Since I had no other options but to stay in the room I washed everything I could and wiped surfaces and deep cleaned kitchen plates and silverware. Gym floor is filthy and the equipment is old and dangerous if you are not careful. Garage steps need a thorough power washing. Filthy. Pool bar is non operational Not what I wanted on my vacation, and not to be expected from the resort photos or website. You believe you are getting a high quality room like the ads for the 1 bedroom, and then you get a literal 2 star motorlodge room.

Everything was just perfect. Except when I got there nobody was at the office. I had to wait like 5 minutes and luckily David walked by and I waved he came right over to open the main door. He also checked me in smooth process and very nice. He came over cus my shade fell off and fixed it right away. I thought I had no hot water but it was me whom didnt know how to work the shower. Someone was right over to help me. Everything was great too bad I did not enjoy the pool because I was out during the day. Certainly would stay here again. Thank You David for all your help

The biggest downside of the CONDO was the lack of patio or balcony. Two small windows (albeit overlooking the pool) and cheap, inadequate curtains made us claustrophobic. Right beside a busy passageway, we had to keep the lights off to maintain our privacy, making us feel even more closed in. There are, however, lots of upsides: cheap price for this island, affluent safe neighbourhood, nearby beach with chairs and umbrellas available, fantastic pool, excellent WIFI, w/d, great towels, cable TV, (though tiny and not smart), great storage for clothes, efficient a/c, and great kitchen with a FULL stove . The owner needs to buy a second chair for relaxing, knives for food prep, a large skillet, wine glasses, another bed cover, and replace dishware as it breaks. You need a car.

I booked a unit at the last minute and wasn’t sure whether the property would be worth it. I was more than pleasantly surprised to find that the property was top notch. All the amenities needed for a great vacation were present. The pool area was beautiful, the 2 bedroom unit excellent and the parking was easy. The location overall is great but you do need a car for to dine and explore. They have a beach lounge self serve at the beautiful Sunset Beach , but the walk there is at least 10-15 minutes if you don’t have a car. It would be great if they incorporated some sort of shuttle to Salt Mill area, the beach or the Marina. All in all I would highly recommend Andy Wolin

Very good