Beautiful Unit CHI in Prime River North - top floor

Incredible place, enough room for everyone on a business trip to have their own space. Quiet, close to everything, easy access to the train and well stocked kitchen. The Griddle 24 diner nearby was an immediate fav

This unit is dated and worn (broken lazy susan, loose toilet paper holder, ceiling fans have a thick layer of dust,and it could use paint) but it’s perfectly fine for a short stay. The beds aren’t great, though the linens are nice. The location is excellent but noisy, so bring earplugs.The low rating is entirely due to our experience with the hosts. We arrived to find no heat on a 30-degree night. While the host responded at first, they repeatedly asked if we had adjusted the thermostat even after we confirmed we had and sent photos. After more than two hours of back-and-forth and my contacting VRBO directly, they said they’d “get back to us soon” and then went silent for roughly seven hours.A technician eventually came and fixed both heating units—one needed a new sensor, the other was so dirty it had stopped working. After being without heat for a full day (we had to wear coats and hats indoors), we requested a refund for the first night of our four-night stay. And received the response that they would check with management. We had to follow up multiple times before they finally gave us an answer, and when they did, they told us they would issue the refund only if we left a 5-star review. This violates VRBO’s extortion policy. When I pointed that out, they stopped responding. We contacted VRBO support who stepped in and resolved it quickly.We love VRBO, but we would not recommend this unit.

Excellent location, unbeatable views, awesome place to stay in that wonderful city.

Good location. We loved the rooftop outdoor seating! Great stay for our family of 5.

As listed, nice rooftop sitting area. Clean and comfortable.

Clean penthouse with amazing views. A little loud due to parties downstairs and a lot of noise in surrounding area… but you’re in Chicago, what do you expect! Perfect distance to the city and more than enough space for everyone. AC blows extremely cold and everything works great. House was clean and tidy upon arrival. The stairs into the building could use a severe shampoo wash… like severe. But that is out of this owners control.

This property has it all - located in the middle of tons of restaurants and close access points to the L, we enjoyed the ability to relax on the rooftop or walk down the street for a late night bite at the diner. The rooms were sizable and the accommodations were excellent. Would definitely recommend staying here - great value overall.

Super great place in a good location - close to transportation!