WS681OCB - High-End Pool & Spa Villa Close to Disney - Up To 12 Guests

So we had family come in from out of state, so we decided to rent this house while visiting Orlando for Disney etc.. the photos looked great however we soon found out when we checked in that this house was invested. That’s right ROACHES. Every single time we went into the kitchen you would see them. I called vrbo and the company who takes care of the house for the owner wanting a refund because we had to throw away all are food and it ultimately cost us a lot more money because of this. I have videos and lots of pictures. I sent all are proof to them and still have yet to hear anything back from them. It made are whole trip terrible and I’m still pressing the issue for some kind of compensation. Very disappointed and very disgusting. Like who rents there house out with roaches.

The property was beautiful and the customer service matched as well however there were soo many roaches it started to become unbearable. I also paid $167 for the pool heat for 3 days but the second and theirs day the pool or spa was not heated. I called right at 5:10 and sure as well it was closed. No one never returned my messages or I never received a refund for the days the heater didn’t work.

Home is beautiful and spacious. We had 12 people in our group and no one felt crowded. There were plenty of cups and dishes. There were a few cooking pots and one baking sheet. We had to buy a few as we cooked Thanksgiving dinner there and needed some more sheet pans, but we left them for future guests to be able to use. The pool was our favorite place to be hanging out! We purchased pool heat as we weren't sure what the weather would be and it was definitely worth it! The only issue we had is that the mattresses are horrible. The one in the downstairs room was worn on the sides so it felt like we were going to roll off the side, and it felt like we were sleeping on the bare springs if we tried to stay in the middle. We didn't use all of the beds, but out of all the ones we did use, all but one person complained about the rough shape of the mattresses. Hopefully they get those replaced soon and then it'll be fantastic day or night. All in all, we had an absolutely wonderful holiday and look forward to coming back for our next family holiday!

Overall we had a great stay! House was nice and clean. Pool was great! There was not a sheet pan for baking biscuits, etc...but there is now thanks to us. We enjoyed the large dining room table and the TV and living room area. It was nice having 3 master bedroom/baths. Washing machine was a bit noisy, but seemed to get the job done. There seemed to be a bit of a fly problem in the neighborhood regarding trash. We chalked that up to being in Florida. We had a wonderful week!!!! Would definitely rent again.

The best parts of the house for us were the big private pool and the big kitchen island. For the budget price, this is a great home for a family of 12. The pool was a good size and never felt cramped. Plenty of patio room for tables and plenty of room for lawn chairs. The big island in the kitchen provided a ton of space for food preparation and dining. There are a few small negatives for this house, but nothing that was that big of a deal. This house is a bit further from Disney and Orlando than the last house we stayed in by about 15-25 minutes depending on traffic. There are a few things in the house that need an upgrade including the pool table and air hockey table. Our kids still enjoyed them though. The washing machine made a loud noise and we were afraid to use it. I would definitely recommend this house at a budget price unless small things will ruin your vacation.

Bathrooms need more cleaning to be done. But overall it was a nice property.

The place was as pictured if not better. The hot tub was great. The game room was fun despite a lean in the pool table.

Communication with managemrnt was awesome. The garage had a portable A/C but barely worked so the kids minimized their game time in there (too hot). There were ants on the kitchen counter; we cleaned off everything upon check-in, which is how we noticed, even with the dark countertops. No pool light and the living room sofa was worn and stained; time for a replacement. The water in the pool was surprisingly not that warm, so I would definitely pay for the heat so that the spa can be used as well.

The house was just as pictured and had just about everything we needed. The pool table was broken so we couldn't really enjoy it. Most of the beds need updated, we could feel every spring in the mattresses. They do offer late checkout, for a fee, even if requested at the time of booking. Overall the house was ok, our family had fun.

Was very clean and it was perfect for my family stay, we loved the house so much and it was EXACTLY like the pictures!!! We will definitely stay here again!