Traditional Mexican Villa - Casa Perla

The view was beautiful this is a definite place to get away and relax.

Excellent host and a good place overall. However, the concierge service was not up to par. Once you check in, there is no housekeeping until you leave, and the response to messages from the concierge service isn’t great. Make sure to verify the map location to get the exact address so you can give better directions to your taxi or Uber driver. We used both Uber and taxis to get around.

Roof leaks. Son slipped and fell because of random puddle do to roof leak above base of stairs. The beam there is all moldy so the upstairs has an over welding musty moldy smell. We did not have have running water for almost 25 hrs do to an electrical failure. There are resident Coatimundis at the property. Cool to see, but a forewarning would have kept them from coming in the house and eating our food. The stairway up to the house needs pressure washing and plant cut back. Super slippery in the rain. The master bath had a septic issue. The management company was great and very responsive and helpful. They addressed water issue and septic issue. The biew was good. Was surprised to see it’s backed up to a major resort. All and all it’s a decent place, it just needs some maintenance work to make it better.

House was fine if you need nothing but a place to stay. Almost no communication with the host. Acted as if I wasn't supposed to contact them for basic information like the gate code or wifi password. Did not even receive check-in or check-out instructions. Lots of bugs and lizards inside due to how the house is constructed, big gaps on the doors and windows. Location is a little inconvenient if you're wanting to go in town. Only had an email address to contact the concierge who they acted like was supposed to take care of everything which is confusing because the service was presented like an optional addition, not who I should ask for the door code. A little too much of a figure it out yourself vibe for me personally.

Our stay here was very nice. The place itself looks better in person. Very comfortable beds. Everything you need including board games can be found here. The only thing I would change is the double beds. I would move those upstairs so that the kids are not sleeping alone downstairs.

We enjoyed our stay at Casa Perla. It was the perfect escape for our family. We appreciated the spacious rooms, ocean views, and lush tropical surroundings. We would definitely stay here again.The concierge service was an added bonus. Alexa, was incredibly attentive, ensuring we had everything we needed, from local recommendations, groceries, chef and massages to seamless check-in and check-out. Whether you're looking for a romantic getaway or a relaxing retreat with friends and family, this villa is a dream come true.

Very unique place to stay, located at the highest level of a small older Spanish development (8 Casa's), that has lots of mature trees and plants, and has a nice view of the ocean as well as the city lights from the upper terrace.

The house is gorgeous, without being fussy. We cooked in the kitchen thanks to the delivered groceries. We didn't have a car so we got Ubers into town, no problem. The beach is like a 15 minute stroll away, this walk on the side of the road would be less ideal for older folks and less mobile people, just FYI. House was clean, it's not buggy, but the beautiful coati do come to visit! Very very safe feeling, and the views are lovely. Nice family house!

From the concierge service to the actual location. Everything was perfect.

We loved the property and the hosts, Keith & Rachel are great. The Concierge Service is also exceptional. Our Concierge, Alberto was wonderful. He was very attentive and quick to respond to any needs we had. It was a true authentic villa with great decorating and all new appliances including the washing machine. When the coffee maker broke - it was replaced within 2 days. The only thing we didn't really realize before we arrived was how far away it seemed from any stores. It is really a 15 minute Uber or Cab ride from the property to at least an Oxxo store (Mexican 7-11). If you prefer to save money for the transportation - the end of the driveway to the property is literally 20 - 30 feet away from a bus stop and the bus is only about 25 cents (USD) per person and drops you off in Puerto Vallarta - (Old Town area) right at an Oxxo store. Other than that everything was great - especially the heated pool. We stayed for a month and had a friend come for one week and a couple of family members stay for another week. Oh, one last item, which will probably be addressed by now, the WiFi doesn't really reach the bedrooms all that great, so maybe need a new router? All-in-all Great Experience!

My spouse and I, our daughter, her husband and infant all enjoyed a relaxing week at this spacious, comfortable, and charming house, just off the main drag but very private, and with excellent cooking facilities. Lots of beach towels provided.