Spacious Family Villa Near Disney, Private Pool, Gated Resort, Sleeps 9

We had a great time in the Villa it had everything we needed. Plenty of rooms and a nice pool. It is in a nice and secured community with friendly people. Whenever we had an issue our host replied straight away or as soon as.

First off, this house is very nice and spacious. Prior to booking, I messaged the host to find out the pool/hot tub temps. I was assured that there was a difference in the two, and paid for additional heating to make sure we had a hot spa to use since we went during chilly weather. Almost daily, I messaged the host with issues and the systems were inconsistent. We would run the jets in the spa, and the heater would immediately turn off. They claimed to have sent two people out to check water temps, and told us the temps were as set (which was not our experience)! About half of the days, the hot tub would randomly get hot. We’d come home early from our daily activities wanting to use the spa, only for it to be cold and not get to the temperatures expected. I was consistently told by the host that I was not understanding how the system worked, yet a pool cleaning man agreed with us that it was set to pool only mode, AND a pool tech (who came on our very last day) found that there was a problem and finally fixed it. My biggest complaint, is that this homeowner tried charging us for the pool tech to come out when we never agreed to pay for that, and there was a clear problem found when we paid for heat! The pool remained heated the entire stay, but the hot tub was a constant problem and was the only reason we booked this home. We are still trying to get refunded for the heat and the homeowners are refusing. This was a horribly frustrating experience with unethical hosts!

The accommodations were wonderful; The house was clean, spacious and very well supplied. Any issues we had were addressed immediately by the homeowner. The neighborhood was quiet and enjoyed seeing the Sand Cranes every afternoon.

Highly recommend this property, owner, the manager and security/gated community. All food deliveries come easy, it’s in close proximity of all parks, whirlpool and pool well heated to jump in anytime, clean and well maintained home. Would love coming back,

We have stayed at Watersong several times in different villas. This was our first stay at Cosmos Villa, we stayed here for 2 weeks in May, the weather was great +35c every day! the villa was clean and tidy and in great condition and had everything you could need. Pool and hot tube were great and we had no neighbours during our stay so it was super quiet. Apart from a hiccup with security at the gate when we first arrived, everything else was perfect. Every time we come more and more has been built in the area, many restaurants now within a 15 minute drive. Hope to book again soon.

Communication with the owner was great. We had a few issues which she tried to resolve as soon as she could. The neighborhood was quiet. It was a nice stay.

Thanks to Jaqueline for having us. The villa was exactly as described and the snaps on the listing don’t do it justice. There’s lots of space and the place is very comfortable. Great communication with the host before we visited too. Thanks for having us!

Looks better than the pictures!! It was beautiful and clean, best house we have ever vacationed to. I highly recommend this property and Jacqueline was an amazing host. Thank you!!

We loved our stay. House and pool were clean, spacious, and comfortable. Would definitely stay again.

House is beautiful, well stocked and well maintained.neighborhood is quiet. Pool and hot tub worked perfectly. We had zero issues, best house we have stayed at in 15 years!