Resort Villa Near Disney w Private Pool Spa Near Clubhouse Lazy River Arcade Gym

This property was filthy the sheets had stains the floors were not clean the ceiling fans were dirty there were roaches. The pac man game and air hockey do not work. The garage where the game room is has no air it’s to hot to play in. The host turns the air off and on with the Nest as he sees fit. The garbage disposal did not work at all nor did the Wi-Fi. The host even accused us of tampering with the pool pump to try to charge us an extra $800.00. Then when questioned about it he retracted the fee and statement saying it was the water level we should have added water to the pool. Also don’t book with his personal link Vacations of FL it is cheaper and vrbo allows it but he is not required to abide by vrbo rules. We did a video upon entering and vrbo did nothing to assist us when we contacted them and as of 7/20/24 has not.The owner Kevin told vrbo we were not being honest even though they had video. He then tried to charge for damages that were there when we got there and the video shows the damage. Even though we had insurance he still charged my credit card. This property is nothing short of a garbage dump dressed up with a bow.

The house itself was amazing, nice community and great location, however when we arrived the house was an absolute furnace, stay 4 days and it never got below like 76 degrees. Other than the A/C issue we really enjoyed our stay

Communication was above average, thank you!

We enjoyed our time at this property. The house was very clean and nice. The pool area was great. We loved the community pool area.

overall a beautiful house. convenient location to all the parks.. the grounds were gorgeous.

The house and location were good. HOWEVER, the thermostat in the house is locked. When we arrived the house was hot downstairs and upstairs. I contacted the owner. His response, The A/Cs are limited based on A/C technician recommendations and the Florida climate. With the humidity, it will cause the units to ice over, seize up and cause them to stop working. We've had a couple of instances where guests damaged the A/C units last Summer and caused hundreds of dollars in damage each time due to them being turned down too much and damaging the A/C systems. There is a section in the welcome email that provides information on it: Air Conditioning - Please make sure the AC is set no lower than 74 degrees. Turning the unit lower than 74 degrees will cause the unit to freeze, seize or stop working, which will cost a minimum service fee of $160 to come out to fix it, not including any additional repair fees for parts and labor. I'm showing one of them is currently set to 72 (which is not recommended) and it estimates it will take about 2 hours to cool down to that temperature since the house was not being occupied prior. We have rented houses twice a year for 6 years in Orlando and have never NOT been able to adjust the A/C. The house never got down to 74 degrees and was way too hot to sleep comfortably. At 2am on Sunday morning it was 76 degrees in the house with A/C set to 74!! Lesson learned on my part! The next home we rent I will verify next time that the A/C unit can be adjusted to a comfortable temperature.

We thoroughly enjoyed our stay in this rental property. From the day we submitted payment until the end of our stay, the owner was super responsive and so kind. The home is beautiful, spacious, and located in a great neighborhood within minutes of everything you could need, from grocery to general shopping. When we did have to contact the property management team for an issue with the heating and plumbing, we received a response within minutes to rectify the problem and this was during the Christmas holiday! Unlike any rental I've ever stayed in this home had a fully equipped kitchen with all the cooking utensils you would need to prepare large meals for multiple people. There were toys and activities for the kids. If I had one critic, it would be the heated pool. We did pay to have the pool heated, but in the end, we were unable to get into the pool. We were told the pool was heated to a FL regulated temperature and could not be increased. So if that's the case, the FL regulated temp is too cold for colder days. That said, I wouldn't spend money on that if you visit during winter and the temperature is going to be in the 50s or 40s, and you expect to have a genuinely heated pool. Still, I would definitely recommend this rental property to anyone with a large family/multiple guests. It was affordable and even though, we weren't able to get in the pool, we had a good time in a great home. Thanks for everything Kevin!

Beautiful, spacious home. Not too far from Disney and Universal Studios. Nice, safe area.

Plenty of space for us all. The pool was a perfect ending after a day at the parks.

Relaxing!