Private Pool, Spa on Gated Community

Gated community with a beautiful pool and whirlpool! We were a family of six and the home fit us perfectly. The host’s communication was excellent and everything was explained clearly and thoroughly.

My family and I enjoyed our stay. Our only complaint was how close the neighbors are- there is no privacy

We paid for the heated pool/hot tub. If you turn it on about an hour before using, it’ll get much warmer but not as hot as a typical hot tub. The beds were adequate but lacked comfort. The clothes dryer required 2-3 cycles to dry a normal load of laundry.Our biggest issue with our stay was the air conditioning. We’d leave for the day usually around 10:30am and return between 6-8pm from long days at the parks in high 90’s temperatures. The first 3 days we arrived back the house temp was at 83 degrees exactly and the thermostat would change to 70 degrees automatically and then say it was cooling over 2-3 hours. I notified the management and expressed my concerns because of the discomfort of the high temps in the house. At first they were accommodating, giving advice and tips to keep it cooler in the house. The 2nd time they sent a tech out who showed up first thing in the morning when the house was still at cooler temps. He found nothing wrong and said he’d return “later”. That evening (3rd evening) when we arrived back and the temp was AGAIN 83 exactly, I messaged management implying that I knew the temps were being controlled elsewhere and they never responded. My husband figured out how to turn off the auto thermostat changes, which I believe was motion activated on the thermostat, and we had no further problem with the hot temps in the house. The house was otherwise nicely decorated and could have been pleasant had it not been for the issues I’ve listed.

My family and I enjoyed our stay. This truly is a home away from home for us. I would definitely recommend!!! The host is very responsive and friendly.

This was our second time staying here. The house is spacious and had everything we needed for our stay. Only issues we had were the hot tub never got hot, pool was somewhat dirty on the bottom and needing scooped out with the skimmer, and in the master shower there was no door or place to put toiletries in the shower besides one small soap shelf, so those were all inconvenient. Overall we'd like to come back, but may consider other properties that are 100% fitting our needs and as advertised

Hosts were great at communicating! Was a beautiful, relaxing stay. Would definitely rent again :)

The house was immaculately cleaned and had all the amenities we needed for our trip. We loved that it was in a quiet gated community but still near several Orlando attractions.

The pool was not heeded. As we required, we contact them several times with no results.No, railin's on the pool.Ants, we're in the cabinets, and on the count the topThe hostess

Pros: spacious, nice sized bedrooms, quiet gated neighborhood, peacefulCons: Moldy shower (master bedroom), dingy washcloths and towels (had to buy our own), heated pool didn’t function properly (there was also a water hose feeding water into the pool the entire time from the house, seemed odd)Expounding further on the pool situation, as this was the biggest inconvenience. We asked for the heated pool/spa feature two weeks prior to booking, but still had to pay 40 additional for a technician to come turn it on the same day of our trip’s start. After having it turned on, the pool wasn’t hot a single time during our stay. We notified management after the first day, they told us that the pool heats up if the spa isn’t on. We tried this for 24 hours, the pool’s temperature didn’t increase and the spa wouldn’t get hot after this. At no point during a 5 day stay was the pool warmed. I’m fully aware that heated pools aren’t as hot as a spa, but the pool was extremely cold. I think there is something wrong with the pool that they haven’t resolved. I’d hope we weren’t charged for a heated pool knowing it wasn’t feasible.

House was clean, pool was nice, space was great. Distance from parks wasn’t bad but a lot time for traffic. Overall good stay