Moon Valley Villa | 7 Bed Villa with Private Screened Pool, Spillover Spa & Kids Room

Was a great stay, communication was great, house was big enough for 8 of us, easy to get to and from everywhere neede. Would stay again 100%. A few con's, being respectful and honest, Terrible pillows on the beds throughout the house, flat and/or lumpy, house needs some TLC, nothing serious, carpet is old, loose, walls banged up, back sliding door doesn't lock, and hasnt for some time from other reviews, age of house is showing as normal wear and tear, video games in game room, some work, some don't, sounds, lights, etc, filter for water in fridge needs replacing, you can tell in taste of water and ice, has been needing changed for a while, had to dump ice when we arrived and tried with new, didnt get any better. Should of read details better, but 1 garage bag left for 10 days, no soaps, 1 roll of TP in each bathroom, 1 paper towel, no condiments or misc supplies left by others, we do 5 VRBOs a year and this was the most sparce house we have ever stayed at, again, my fault as the listing doesnt say anything about that, we are just used to tha in other VRBOs. Was easy enough to go to store and buy everything we needed. Paid for pool heat, but compared to both neighbors was chilly. Contacted property managers and they replied they checked it remotely and it was heated to 85*, so what do you say to that? We didn't have a thermometer, just the neighbors to compare it too, we could have bought one. Small picky stuff, but wanted to review after spendinreview6,000 for the 10b

The house is right next to a major construction zone. Noise and vibration starting at 7am to 7pm. House needed maintenance.

We really enjoyed our stay at this property. It was just as pictured. The pool and hot tub were wonderful! We paid for them to be heated. We had to turn the hot tub on about 20-25 minutes before we got in for it to warm up. The house was clean. The game room was just as stated (which means a lot when you’re traveling with teen boys). The AC in the game room quit working while we were there. I contacted management and they had someone there the next day and it was repaired. If I had to find a downside it would be parking. But we made it work. Would definitely stay here again!

When I got there, the twin bedroom bed was broken and the PlayStation did not have the cords. I called and no one came out the first night. Also I paid for damage insurance. I cleaned and washed the linen and have pictures, I get an extra charge 79bucks stating the towels lift a mark (3) and a sheet had juice. Well ok but I had not seen any of this upon leaving. So I asked magic vacation why am I being charge for old towels and linen when I have insurance. I was told I forfeit my insurance because I did not report the towels being stained so extra 79 bucks will have to be charge. ARE THEY CRAZY. What is the point of damage insurance. Who would know if a stain would come out of a towel. I even started the laundry before I left. So I asked if they could tell me which room this happen in. No response. Yet, not offering me anything for a broken bed and kids not able to play with the game station. Over all the location is great.

Plenty space for all. We enjoyed the pool. Some of the TV'S don't work, you may want to check them. Back patio door hard to lock. Some furniture updating is necessary (mainly side chairs with material). Other than that it was an amazing stay and we all enjoyed our vacation.

Our stay here was top tier!!!!! The house was absolutely amazing & very very clean & spacious!!! The kids & adults enjoyed the gameroom, I think the adults enjoyed it more!! Lol! The rooms was amazing, the house was fully equipped with dining, cookware, towels. We had 7 bedroom, 5 bedrooms had king size beds, equipped with own bathrooms! Trash pickup every morning!! We will most certainly book again next year!!! Our 2023 family vacation was a magical experience!!! Thank you for making this vacation a memorable experience!!!!

We had a fantastic time. The house was perfect. The house had a ton of towels, well appointed kitchen, perfect pool and fantastic location. The beds were very comfortable, the furniture was up to date and they had everything for the perfect stay. Stores and restaurants were close by so the location was perfect. We highly recommend it and would stay there again.

Lots of room for everyone to spread out. Lots of fun in the game room. Grateful that the door was heavy enough to stop the volume in the game room when the rest of us wanted to talk or watch tv. Pool was great enjoyed it everyday. Everything you need to enjoy your vacation.

Our families have stayed in Champions Gate multiple times and this house was all around disappointing. Upon arrival, one bathroom appeared to not be fully cleaned but there was a paper seal over the toilet. Either the previous guests or the cleaning team had left a large pile of trash at the curb (this is against community guidelines) we reported this immediately, no one came out. The next morning the trash people knocked on our door at 8:00 to inform us that animals had gotten into the trash the night before and scattered it all over the road, this was after it also poured. Felt horrible for the gentleman having to clean this up. When it poured the night we arrived there was a serious leak in the garage turned arcade that we also reported. The stairs carpeting is so bad that within 30 mins of being in the house my son ended up cutting his toe on the exposed carpet tacks, there were several and our children had to wear shoes up and down the stairs to avoid further injury. We reported all of these issues multiple times and were told multiple times someone would “be in contact”. One man came to the house during our stay, he looked at the leak and the stairs and ensured us he would make the management team aware of the issues, left and there once again was no follow up. Again, extremely disappointing experience with this property and even more disappointing experience with Magical Vacation Homes. Far from magical.

The property managers were very responsive. The house is perfect for multi family vacation. Secluded and far away from Orlando madness.