Luxury 8 Bedroom Villa, Good for 18 to 20, Pool/Spa

The host was responsive to communications. There were not enough utensils for the ten people we had there and no tea spoons.The pool/spa was a serious disappointment. I had to text/message numerous times about the temperature (way low) and asked a few times to increase the temp. The contact person suggested the spa temp of 90F was OK. The pool person said he could maybe turn it up a bit but it never was adequate. The house was not warm during cold weather.

Unit needs updating

Just a few minor suggestions we made- forks and coffee cups- couple repairs that did not bother our trip. Everything was really nice and the pool was a hit. Did lose one day but the pool guy came in am and it was back. We had a group of 20 and everyone had their space and had a terrific time. Was close to all the parks and grocery stores. If we get back we would definitely reserve your home again. Jane.

Pool was wonderful but you had to pay to heat it. The home required a lot up repairs. The location was close to everything.

The reservation process and the communication with the host was great! The house had everything we needed and more!

Great stay!!

Beautiful home

Our stay at this home was just what we needed. There definitely need to be some upgrades such as the furniture is worn, the remotes have tape on the back, and the mattresses could be firmer. As far as the place itself, it was in a great neighborhood, it was close to lots of great restaurants, shops, and the theme parks. The host and property manager were quick to respond to any requests made or questions asked. It was perfect for myself and my family.

The property needs sone TLC -Games room - nothinv was functional, tgere was no gaming console (when we asked got tge answer that it must have been stolen), pool table and aie hockey table were bith broken and unusable.- Pool was good - but galf way thru the week it was getting cloudy anx we had to get fight to have the pool guy come check it- BBQ - ran out of fuel on day 3 - were advised that it was our responsibility to fill the tank - we paid good money for thst and come to find out that it was so rusted inside that it was actually broken... anx t gey still wanted us to pay for the bbq-bedroom to bathroom ratio was not accurate- tge add looked liks there were more bathrooms than there actually were.We still had a good trip but totally unhappt with the experience house and the musrepresenrations.The add alsi stayed therw was a ganes room at the club house and there was notuinvvoc the sort.Hoping somebody sees this and starts doing better facility inspections.Symes family frustrated!!Thank you

Great for our family

This was a great experience we loved the area and the villa. Besides the fact that security at the gate was really rude. Are stay was good it’s spacious and I will definitely book again. Thank you so much.

We wanted to be close enough to WDW for our granddaughter's competition. The house was perfect for our stay!

The house was great, a lot of the beds are squeaky.

We enjoyed our stay except the pool was not heated the first 2 days we were there. We paid extra for heated pool and was told we would get a refund for 2 days. I never received a refund and the property manger was very rude and screamed at me in front of the children. She is not very professional at all.

The house was in a great location and had tons of bedrooms. I was very disappointed that the hot tub and pool heater didn't work and we didn't get a refund for that (other than the 100 we paid to heat it). We had booked this house because it was one of the few that had a hot tub. We understand that things happen but it would have been nice to have gotten a bit of a refund. The house furniture needs some help as the patio table is broken and the living room furniture is in need of repair.

The pictures make this home look spectacular but ended up being just ok. The heat in the pool/hot tub didn't work, the spindle on the stairs by the front door was broke, the furniture by the pool were taped together after being broke, the latch from the pool area to the outside yard was broke, the TV in the master bedroom on the main floor didn't work either. The pool area looks way bigger in the pictures than it actually is. The garage area with the pool tables, air hockey, and foosball table looks way nicer in the pictures then it actually is. There were a lot of extra mattresses, foldable bed, old washer that took up a lot of room. Also you have to pay 20.00 for the security gate pass to get into the gated community. On a good note there were 3 strollers that you were able to use at the house. There are enough rooms with queen/king beds to accommodate a large family (mostly adults). There were plenty of plates, silverware, smaller bowels, and pots/pans. The property manager came out to look at heating issue the same day and we were reimbursed for not having the heat.

The house is in a great location. Close to the big parks. 25 to 45 minutes depending which one. Theres lots of grocery stores around and many restaurants. The house overall was good. A little banged up in places. There is no working air conditioning upstairs. So it was very hot. We had small children and the plates and bowls were all heavy ceramic. They need plastic ones. Overall it all was good.

The house was a good surface clean overall. The mold/mildew smell is very bad the moment you open the front door. Grass growing out of the gutters in front. We moved couches to sweep and there were stains under the legs on the tile. The air vents were all dirty. The pool safety gate was held together with zip ties. There was open/used food in pantry closet. The lights in pool didn’t work unless u paid for heater. The light on the house didn’t even reach the pool. There are motion lights on each side of pool cage but didn’t stay on long even when kids were in the pool. The house over all is dated which is fine but def needs to be painted and deep cleaned. Due to the mold we all left with exposure symptoms, runny nose, cough etc. unfortunately we couldn’t change housing at the last minute as we had the house booked for 10 days. Hopefully all items can be fixed as the house was accommodating for location and size.

The house fit our needs perfectly, it is just a bit worn in places, needs a little refresh. But overall it met our expectations.

This house was great for our family of 16. Location was good for everywhere we needed to go. Game room was good and pool and spa was great after very long days.Enjoyed the space