EV_9071 - 9 Bed 6 Bath Villa with Screened-In Pool with Spillover Spa, Kids Cust

We were in town for a volleyball tournament; 8 adults and 10 teenage girls. I'll start with the pros, because there were many: The house was immense and VERY comfortably fit all 18 of us. It never felt crowded, everyone had their own space. The family room downstairs is huge and we loved kicking back after the games and watching a movie. The kitchen was spacious enough for 5 moms to move around in at the same time. The mattresses were very comfortable. The pool was AMAZING to have...it was one of our favorite features of the house. The air conditioning worked perfect, and since it was June that was very appreciated. The resort center had a larger pool, cabanas, restaurant and bar. We had a fantastic time using these amenities, they were all clean and we experienced great service. The cons: There was no coffee pot...big bummer when you are getting up at 5am to head to a tournament. I called the management company (Executive Villas) twice the first two days, was promised a coffee pot would be dropped off both times, a coffee pot was never dropped during our stay. There are not enough towels in the house. Not even one bath towel per person. We had less than 15 bath towels for 18 people. Pain in the butt. This is an ongoing problem with this property according to the reviews. Executive Villas should pay attention to that and correct it. Whoever collects the garbage doesn't bother completely emptying the garbage bench...there were rolls of toilet paper and paper towel that had disintegrated into the driveway, there was random garbage left in the bottom of the bench and everything that had spilled over the side of the bench over the last month was still sitting there. The cleanliness was just not acceptable. The family room couch is stained badly and really needs to be replaced. There was dried cheese on two of the dining room chairs when we arrived. The upstairs hall bathroom had a number of disgusting yellowed dirty white towels thrown in it...you could tell they had been wet at one point and were tossed in there and left to dry in clumps. Two of the chairs upstairs were broken and unsafe to sit in. The stairs hadn't been vacuumed. There was garbage on the floor behind the curtains. When I called to talk to the office (Executive Villas) about this they asked me to take pictures of it all and email them. I never heard anything back (not that I was surprised given the coffee pot situation). Executive Villas needs to be paying more attention.

The house was amazing and worked for our family perfectly. My only complaint is there weren’t enough towels to accommodate the amount of people the house can sleep. For future renters, Please More Towels

Very good experience. Excellent resort with several amenities. Only complaint is about the the low quality of cook pots and some utensils in the kitchen.

property was great. Home looks just as advertised...a few small observations and recommendations...a house of 9 bedrooms shld have cookware to match the number of people it accommodates..also, the grill sold accomodate a 9 bedroom house.. the gameroom was not equipped with the proper accessories...the pool sticks need to be replaced or at some point will start to damage the table. The pool and outside were amazing. The maintenance crew was great and very responsive..

The house was only ready at 4h30pm that was really disappointing because the people that rented the house before us checked out much later than 10am. I find that unacceptable and the floors of the house could’ve been cleaner and i don’t blame the cleaners it didn’t give them enough time, we were waiting outside since 4pm. But other than that its a amazing property and really a convenient house, i would have one recommandation for the cookware should be replaced, but the rest like silverware, plates, containers etc , were perfect, i would definitely recommend the property regardless of the late check in, the only thing i would definitely make sure is that people respect the check out time.

The home was very nice and practically brand new. It is very spacious. My family had a wonderful time. The only things I would suggest is 1) provide bigger grill since Home is for 10+ people 2) maybe add an area to grill instead of doing it on the grass 3) add bigger pots and more kitchen utensils like a whisk and 4) adding another washer & dryer to have 2 since the home accommodates a lot of people. Overall we really enjoyed our stay.