EV_4778 - 5 Bed 5 Bath Villa with Screened Private Pool with Spillover Spa, Game

The property was very good as expected from the web page description and pictures. Location was excellent for visiting Orlando. Two small points, we found wet bedding from previous occupation in washing machine and could not locate coffee percolator pot. Other than that, perfect!

Our family of 8 (Grandparents, 3 adults, 3 kids 9,9,11) stayed here for 6 days in March over SPRING BREAK. We opted for the pre check in which saved tons of time. We had no issues getting in. This property is in phase 1 of story lake so it is within walking distance to the clubhouse. Bc it was spring break, we never used the clubhouse pool/ slides bc it was so unimaginably crowded and maybe a little unsafe so we stayed and enjoyed our pool when we could. We had paid for heating and the first night it was ok but the next day the pool was 100 degrees . We called to have the heat adjusted and then it became too cold. (That day the outside temp was only 72) The management team said the spa and pool needed to be the same temp which was new to me. We unfortunately didn't get to use either the last part of our trip bc the temp was either too hot or too cold. They said there was a broken part they were waiting on so hopefully the next family doesn't have the issues we had. Would stay here again.

Its a big beautiful house but one room had a bed broken and i sent an email with the picture but noone call or came to fix it , also only the tv from living room and Mickey’s roomwas working ;the rest was broken . Its perfect for a big family thNks

We had a great time at this property. Our kids swam everyday for hours in our pool. We did pay to have the pool heated. The hot tub is heated that way. We also enjoyed the community pool. The community pool was very crowded on Sunday but during the week it wasn’t terribly busy. Plenty of chairs and no lines at the water slide. A couple of tips- if you’re planning to stay for the whole week, be prepared to buy more toilet paper, paper towels, dish soap, sponges, garbage bags, etc. it doesn’t come stocked with much. Bring your own body soap, shampoo, conditioner, etc as well. Nothing is provided. There are also only 4 pool towels and 2 towel sets for each bathroom, so bring your own beach towels or plan to have the dryer running a lot if you have a big group. Houses are right on top of each other. We had some neighbors that were playing loud music but once you go inside it’s only noticeable in the back of the house.

This house is beautiful and clean. It is very conveniently located - close to all the major theme parks and grocery stores. Read the arrival instructions carefully - they aren’t joking about needing to bring your own trash bags, coffee filters, paper towels, etc. However, the neighborhood is quite noisy at all hours. It seems like a lot of people use the VRBOs in this subdivision to party. We used noise machines and fan apps on our phones so that we could sleep, but it’s definitely an issue to consider before renting. Overall, though, we would consider renting here again.

House was beautiful. Location was convenient. Communication with property management poor. No hot water in kitchen - limited office hours to report problem to correct - wasn't able to wash dishes or laundry in hot water. Most of the remotes needed batteries - no instruction on how to operate the TV remotes. General plumbing issue - drains were slow. Echo chamber in courtyard with surrounding homes. Andy did acknowledge us at the end when we communicated our hot water issue - said not to worry about cleaning dishes and laundry. Probably would not rent at Story Lake Resort again. Just not the right kind of property for my family.

Nice property. Everything clean and had everything we needed to make our stay enjoyable. We would definitely stay here again.

We loved this house! Very clean. Walking distance to the hideaway club with water park. Communication with the property manager was not great but the house was wonderful!!!