EV_1787 - 6 Bed 4.5 Bath Villa with Screened-In Private Pool and Spillover Spa

House was overall comfortable after long day at the parks

There could be complimentary coffee, tea, tissues, extra soap, extra toilet paper. The little details make the stay more enjoyable.

Very spacious house in a great location. Minor issues were dealt with quickly by messaging the management company.

Lovely home. Our 2nd time here. Beds are comfortable, ample space, plenty of kitchen supplies (plates, pans, utensils). Pool was super relaxing after a long day of walking!

Everything was great. A large group of parties next door made it so we couldn’t enjoy being out in the evenings but fortunately only for two nights. With the doors shut the house is soundproof! We went to Disney twice, great location. Loved the nice warm pool and whirlpool. Both were sparkly clean.

Customer service was awesome could of had extra towels and better pots and coffee maker but overall very nice

Upon walking into the residence, I was disappointed. The property is not clean at all! There is orange substance splattered on various walls/doors on the first floor. The placemats had food stuck to them as well as the oven mitt. The cleaning crew left charcoal on the bottom of the over and covered it with aluminum foil so when we started to preheat the oven, it caught on fire and the whole house smelled like smoke. The cabana bathroom shower has mold all over the tile floor. The bedding for the larger rooms is not the same - it is a cheap thin bedding. The closet in the Mickey room is broken and to be honest, it’s a safety issue because the track sticks out so far. The air hockey table wire was cut (another safety issue for kids). The cleaning service doesn’t provide any bars of soap for the bathroom sinks let alone one roll of paper towel to start with in the kitchen. Think of it as renting an unmaintained furnished apartment because that’s honestly what you’re getting. You need to supply everything yourself. To make it worse, the management team did not respond to any of my emails. Do not stay here.

This place was as good as advertised. Everything in the house worked, the pool was heated (after paying the daily fee), and the owners were very helpful. We had 6 adults and 5 kids and had plenty of space. Highly recommend!

Overall our experience was great. Wish the house had come with all of the items featured in the pictures online. Also, the house was advertised with a heated pool and spa but we had to pay an additional fee to have it heated. This is something that should have been included in the rental. There were 10 of us staying at the house and we had plenty of room to spread out. Kids enjoyed the pool. Great neighborhood!!

House was nice not as beautiful as shown in the pictures on Vrbo. Blue chairs were missing. Dust and dirt everywhere. Jets on spa unit did not work. Informed owner wasn’t fixed or cleaned properly. Emailed the resort itself told me that the rental was cleaned and no refund was going to be provided. I have a thread of emails and pictures of everything.