EV_1719 - 5 Bed 4.5 Home with Screened-In Private Pool, Games Room, Kids Bedroom

Great home near Disney and restaurants.

We received an arrival email with instructions but it was missing a lot of information. The house was located in a gated community. We had to check in with security upon arrival and they gave us a pass for the car so we could get in/out with no issues. There was no office to check into so we could just go straight to the house when it was time. The neighborhood has a nice pool for our little ones. We hung out at the pool when we arrived while we waited for the house to be ready. The house was ready promptly at 4 PM. The house itself is large but has had some wear and tear the made it feel dingy. We noticed quite a few things were broken (door handle, drawer in kitchen, toilet paper holder, dresser pull) but nothing that impacted our stay. It was a bit dirty, my daughter’s toy slid under the couch and when I got down to get it I saw a used ice cream stick under the couch. And we hadn’t had any ice cream. It was great having a pool for our kids. We used the pool heat but probably didn’t need it. We never received any departure instructions so I’m not sure what the expectations were upon leaving. We set the trash outside (there are no trash cans) and overall cleaned up. Overall, our stay was pleasant, the house could just use some updates and a good deep clean.

Other than a few minor items like salt and pepper, sink stopper for dishes. The pool was wonderful, beds were comfortable and cooking utensils sufficient.

I called the emergency number 3 times after we spotted mice in the house several times to no avail!!! Can you imagine 6 people in the house all screaming and running away from mice???? It was god awful!!!

The home is absolutely beautiful! It was the perfect size for our family trip! The location was excellent, close to all the parks. When the dryer went out during our stay we were afraid they wouldn’t be able to fix it while we were there with it being a holiday. They fixed it right away! The only negative we might have would be that the shower floor is really slippery and there is nothing to hold on to. It is big and beautiful, but we were a bit insecure.

So let me start off by saying the house is in a wonderful community, and itself is in general nice. But there are a few things that I do have to note/ warn others about before they get there: 1. There were not enough towels in the house for the amount of people on the reservation. So we had to go out and buy more towels to use while there. There were also no wash cloths or dish towels. 2. The dining table chairs, some of them are very wobbly and unstable so we just didn't use them much if at all because we felt them to be unsafe. 3. Some random man came into the closed in back porch where the pool was one day while one of our adults and 5 children were in the pool and he said he was a pool guy and had to take pictures. So he started to do so while our kids were in the pool, and would not show us identification. 4. Just make sure to take your own cleaning supplies becausee there are no cleaning supplies at all, and you are given one trash bag. Over all it is a good rental, it is just the few things that made it very inconvenient, like not having enough towels per people, and what not! more

The house was great, very spacious and very clean. Two reasons I'm giving only four stars, they are as follows. This property does not provide wash clothes, so plan accordingly. I don't know what they expect you to wash your face with but we made do. The other issue is I had to make an emergency maintenance call one night due to my concern that the pool water was getting very low (got below the first step and the pool jet was exposed, despite my efforts to add water for 4.5 hours the night before). I was transferred to a vmail mailbox and then was told the mailbox was full and could not leave a message. If I had had a personal emergency, i.e., locked out of the house, toilet overflowing, no water, etc, I'm not sure what or who I would have called. When I tried to address this with the property rep the next morning, they provided no response and didn't seem bothered that their emergency maintenance mailbox was full. All in all we had a great time and the house is very nice.

Perfect

We had a great stay here. Location and estate facilities are great. Very handy for Disney. We will definitely be back

We thoroughly enjoyed our stay at this property. The house was just as advertised and was very clean. The pool was delightful, beds were comfortable and the kitchen amazing. The distance to Disney was great. Would highly recommend staying here.