EV_1421 - 5 Bed 3.5 Bath Villa with Screened-In Private Pool, Kids Bedrooms

The kids loved being in the pool, they spent all their free time in there. I am very glad that I decided to heat it. The house is very spacious and gave us all our own space at the end of long days at the park. The proximity to the area attractions was 30 minutes or less. We enjoyed our stay at the house.

Two stars is our honest opinion that the house itself is beautiful and could have been very comfortable. We had no A/C in the downstairs for most of the stay. There were two other issues for ants and for a clogged dryer vent which were remedied in a reasonable time although only after nagging on the app. The big issue was the poor communication and poor customer service. The management firm, aside from the first after hours call they responded to quickly, was impossible to get on the phone. They don’t answer the phone at all during business hours. Calling their number only once was the phone was actually picked up and that was voicemail. The only communication we had was via the VRBO app, and typically with a 4-6 hour delay.You can’t predict broken AC. They could have provided a stand alone AC unit. Had they brought one, we would have been impressed with the service. Instead, we had to pester management on the app, and got no updates on the AC unless we pressed. Another option is to offer a cost offset for the inconvenience. We asked for that as well, and have been ignored. The AC was finally repaired on day five of the seven day stay.If we had gotten this house without the issues, or with reasonable service, it would have been a great value. We would not recommend a home from this management company. For the owners of the property, this is rather unfortunate. It really is a very nice house. But the stay was marred by the poor service and response of the management.

Very nice property in a very nice neighborhood.

We had a lovely stay. It was in such a nice, safe are. We will definitely say here again!

We have holidayed in reunion for the past 16 years and this property was one of the most comfortable we have stayed in. Very clean exactly what the pictures show on site. I would highly recommend. Thank you for a lovely say.

Close to parks, beautiful building, huge with lots for the kiddos to do. We really enjoyed it.

10/10/24- Our family of 12 stayed here for our Disney vacation. I wish it would have been just a little closer to the parks but it was still okay. It was a beautiful neighborhood and the house was amazing!! We loved the game room. The house had so much space for everyone. I was very happy and would stay here again.

Great villa could do with a little TLC. Needs new pool furniture as the table and chairs are not for outdoor use and look mouldy also needs a deep clean of the bathrooms as there is pink mould.

The house was very clean, the pool temperature and my family loved it!

The house is spacious and beautifully decorated. The furnishings are high quality and we were very comfortable and enjoyed our stay. Quiet neighborhood. Close to stores, Starbucks, etc.

Overall the house was great! The layout was nice and the bedrooms were a great size. The outdoor area was perfect and the addition of the outdoor shower is so nice! if you want to BBQ you will have to rent one as the built in is for owners use only. The biggest complaint I have with this house was the cleaning, it needs some serious improvements! The bathroom out by the pool hadn’t been cleaned when we checked in as well as dirty tooth brush holders in all of the bathrooms, one tub wasn’t cleaned and some towels were stained. I did call about this and someone came and quickly wiped things over. The mouldings in some areas also need to be cleaned and seem to have not been done in months or more, I had to wipe down dirt from some of the walls and mouldings myself. If the cleaning was improved I would book this house again as overall it was nice.

We enjoyed every moment of our stay, the layout of the downstairs was perfect for everyone to enjoy and relax.