Comfortable South Asheville Townhome W/ Hot Tub

Quiet location. A short drive to restaurants. 20 minutes to the Biltmore. The house was clean and had everything we needed.

Cute place, 2 bathrooms, garage, full kitchen, and great hot tub.

The accommodations were adaquate.

Unit was nice and clean.

We enjoyed our stay. Nice property and good communication.

Great place and location. It would have been better if there were stairs to get into the hot tub, and some spices and seasonings, aluminum foil etc. The beds were great and overall it was a great stay.

The house was in impeccable shape, and the hot tub, even in the summer, was amazing. We really enjoyed staying at this property and will hopefully stay again the next time we are in Asheville.

Place

Overall very pleased with updated property and provided amenities. But definitely not mountain views, just a row of thick trees 12’ from back of house. Nice and clean but we killed a bunch of ants that were running wild

WARNING*****We paid extra money so that each person would have their own bathroom. Upon arrival, we noticed the rental did not have the 2.5 bathrooms listed on the rental agreement. We contacted the Towns Property Management to let them know the rental only had 2 bathrooms. The next day, they corrected us and said it had 2.5 bths and went on to explain the difference between a full and half bth. In our next message, we asked where the 0.5 bth was located. After several hours Townsend messaged that the rental only had 2 bths. It seemed as if Townsend doesn't know very much about their rentals. We asked for the location of the rental with 2.5 bths and was told that they only have rental with 2 bths even though they had messaged us that morning to verify the rental had 2.5 bths and meaning of full and half baths. Townsend suggested we contact VRBO, and then VRBO suggested we contact Townsend. Townsend has not replied to any of our last 3 messages. In everything we signed and agreed to during the booking of this rental we agreed to all the rules, policies, and listed detailed responsibilities. The fact that we were sent to the wrong rental does not seem to be a big problem for Townsend Property Management or VRBO. We continue to address this fracture in the contract.

The water was out and we understand that was not the owners fault. However the communication was not very good at all. I sent an email telling what all we did and that we were gone and never got a response back. The communication was very short and snippy. When I asked how to turn off the hot tub (I didn’t know if there was special instructions) the response was use the power button.