Charming upgraded 2 bed villa in Main Sail overlooking Shelter Cove Marina

Have come to HHI for a number of years. First stay at Main Sail. Great location. Husband enjoys reading, relaxing and watching the boats. Screened patio is a plus.

A fantastic location located in the heart of Shelter Cove. Lots to do within walking distance. This was our second time in Mainsail but first time in unit 304. Pros of unit- comfortable mattresses and ideal for two couples or a family of four. Kitchen was well stocked with any and all cooking needs. Washer and dryer were new. TVs in all rooms were good quality with strong Wi-Fi connection. Cons- The quality of bedding and towels were two star. Oversized and too many furnishings that served no purpose. A bit of a mish mosh. Refrigerator seems to be in its last legs. Set on maximum cold for both fridge and freezer. Ice maker did not work and water dispenser was broken. Slider from family room to patio was inoperable. We needed to use a bedroom as a patio entry point. Many light fixtures without bulbs and remotes without batteries. One of the dressers had majority of pulls broken off. Only one drawer could be open. Carpeting throughout is heavily stained. Water taps may need descaling.

We enjoyed our visit to Hilton Head as usual. We have stayed in many Main Sail units, and this one did not compare. The carpet is stained and very much a turn-off. Vinyl or tile is much more sanitary. There is too much random furniture that served no purpose….tables without lamps which leads to very poor reading light. The large bedroom dresses drawers have most handles missing. We were not able to hang much clothing because there were only 4 hangers. The sliding door in the living room was nearly impossible to use because it is VERY difficult to close. We had to carry everything through the bedroom. The oversized furniture in there makes the room very tight. There appears to be a very new washer/ dryer which were very nice. However the washing machine lid cannot be opened all the way and kept open because it hits the overhead cabinet. I would think that this could lead to mold. Nothing was a big deal, but overall it is not an attractive unit. White , plastic drawers remind me of a dorm room.

Great view Great location Cluttered and poorly furnished

Love staying at Main Sail, but disappointed with the unit this year. The ice machine was broken, repairman came and said he repaired it but it still didn’t work. Called office and they said they would send someone back but that never happened. Unit was “tired” looking. Needs a good dusting. Probably won’t try to rent unit next year.

Island Getaway dropped the ball a couple times. Reported problems which were not addressed in a timely matter or completed. Extended our stay by one day, new door code not sent, therefore, was locked out. Unit needs several minor repairs. Towel racks missing, holes in the walls where racks are missing, dresser drawer handles missing, lightbulbs need replaced and screened porch fan not working. A fan was ordered but we decided not to have it replaced while we were there. The unit needs a little TLC. Not sure how I feel about renting from Island Getaway again. Service was not good. On the plus side, the unit has a great harbor view and comfortable furniture.

Wonderful stay! The condo was beautiful and well kept. The view was amazing. And the location was great. Nice relaxing experience.

Wonderful location. Great accommodations. Beautiful sunset every night.

Stayed in numerous Mainsail suites and found this one lacking. The Bed blankets torn, door to patio will not lock, glass window seal in master bedroom broke causing constant condensation,stove top is a mess and needs replaced and ice dispenser on refrigerator door did not work. All previous condos have been excellent the past 8 years but very disappointed in this facility.

My stay at 304 Mainsail was very nice. It was a very clean unit, and stocked with everything I needed in the kitchen. The area is a great place if you want to get away and rest, or enjoy the shops and music at night. I am planning on coming back to Shelter Cove.