Casa hacienda Itzimna

Very responsive and accomodating host; very large home with plenty of space and nice amenities.

The house is beautiful and comfortable for a big family. The bathrooms need some TLC care, but this didn't bother us. However, the day we arrived, we noticed there was not that much water when we tried to take showers, and the next day, we woke up with not running water at all. We spent a whole day without water. Alex, the property manager is very friendly, but he was not responding when I called, so I had to contact vrbo.The third day, we also woke up with no water, but the problem was quickly solved. The tv's don't work that well either. Although the house is very nice, spacious and comfortable, I wouldn't stay here again.

Our stay at this house was nothing short of incredible and unlike anything we’ve ever experienced before. Every morning, I lounged in the hammocks, sipping coffee while gazing at the serene zen garden. These quiet moments became even more special when my daughter joined me in the hammock for peaceful mornings together. In the afternoons, the pool was the perfect spot to cool off and relax in the heat.The location is ideal—just a short Uber ride to anywhere in the city. We loved exploring the nearby bakeries: one with an upscale vibe and another simpler but equally delicious. A must-visit is the juice man in the plaza—fresh and fantastic!When we planned this five-week trip, we wanted an authentic experience rather than staying at a resort. This house delivered exactly that. It’s a stunning property that truly feels like Mexico, and my entire family fell in love with it. Beyond the house itself, the warmth and kindness of the people made our trip unforgettable. If you’re staying here, take time to talk to the people you meet—you won’t regret it.Bertrand and Alejandro were exceptional hosts. During a hurricane, they ensured we were well-prepared and made us feel completely safe in the sturdy, historic house. Their care and attention to detail were remarkable—10/10 hosts.My wife and I agree that these five weeks were the best of our lives, and even our kids (with their limited years of experience) agreed.

This house was the perfect size for our family of 7. The location was perfect with a bank across the street to get local currency and wonderful coffee and bakeries within walking distance. Bertrand, the owner and Alejandro the contact person were both wonderful and easy to communicate with. They both went above and beyond to help us and even offered us to stay an extra night when hurricane Beryl prevented us from leaving on time. I could not recommend this place enough to any one interested thank you both.

We had a very good experience, the property was clean and the check-in/out process was very smooth. Alex the main contact was always there to help with any questions about the property and he also provided suggestions of places to visit, etc. The house is very spacious and although there were 10 of us, there was a lot of privacy with separate rooms and multiple spaces to relax. My daughters 8 &11 loved the swimming pool, we thought it was a small pool base on the pictures but it was big enough for family games. The kitchen was well equipped we hosted Christmas dinner for 14 people and we were able to find everything we needed. The internet was stable and had extenders across the house allowing everyone to be connected. The neighbourhood is safe and the house feels secure with plenty of parking and automated gates. We would book again if we visit Merida in the future.

Bertrand was great with communication and connected me with a local family member since he was not staying in the area. The villa is beautiful and has just about everything you need for a comfortable stay.

This large home, a ten minute taxi ride to Centro, made a very comfortable place to stay for our ten days in Merida. It was clean and quiet. As was mentioned in an earlier review, fresh juices and fruits were available six days a week only a short walk away.The weather, unfortunately, was unseasonably cool, so swimming in the pool wasn't attractive, though I'm sure it would be welcome in warmer times. The two bedrooms in the main house were very large, and contained their own large bathrooms; the outside bedrooms were much smaller, though also ensuite. For those who like to cook, it should be noted that the kitchen doesn't have hot water, which makes cleanup a bit of a hassle. The manager, Alex, was friendly and attentive. All in all, we found this Casa to be an inviting oasis in Merida.

all around excellent

Eight of us ranging in age between 12 and 80 stayed at this house for a week and we loved the experience! Yucatán is amazing and the house was just what we needed. It is lovely, spacious, quiet, close enough to everything (we did move around by car). Every bedroom has a bathroom and there is an additional toilet in the common area, so even with several teenagers in the family there were no arguments over who gets to use the bathroom first :) The fountain and plants in the middle of the house are beautiful and we all loved to relax (and sleep) in the hammocks nearby. Alex (Bertrand‘s brother-in-law) is super nice and was always very quick in answering any questions we had or if something needed to be fixed.

We stayed at this residence in late March of 2019. It is spacious and very comfortable for large groups. This older home is beautiful inside and nicely set back from the street. It has a comfortable pool and numerous sitting areas. Wish we had more time to appreciate the neighborhood as we met a number of Mexican/Americans who were very friendly and helpful. Special house in a special city. Highly recommend. Alex the Host was also friendly and accommodating.