2 bedroom/3 bathroom townhouse style villa in Palmetto Dunes with lagoon view

Condo was just as listed and was in a great loctaion. It was close to the beach and quiet.

Better patio furniture would be good.

We have been coming to HHI for 18 years. 16 Hickory Cove needs updating as kitchen and bathrooms are very old and worn. The dishwasher and disposal were broke and the carbon dioxide detector started beeping on Thursday. We had a beautiful week on the beach but were disappointed in our rental.

This is my third visit to Hilton Head and I was very disappointed in the rental! Island Getaways need to look at the properties they rent to see if all things are up to date and functional! First, we had no tv service, WiFi till Monday and when the service man came Monday he said the directions left were all wrong- the owner needs to update them! No hot water in kitchen, shower upstairs doesn’t work correctly and sink faucet needs a strongman to turn it on! Main bathroom in bedroom has rusted shower hooks and curtain keeps coming off hooks! Poor lighting in bathroom also! I didn’t recycle because there were no instructions! There was a pot on the side deck filled with I don’t know what, but very disgusting! The kitchen is of poor quality and badly needs updated! The manual said they updated in 2007-that was 12 years ago and they certainly need it! The deck and outside table was dirty! My brothers family stayed in Hickory Cove 14 and it was very comfortable and nice! We had to go over there to eat!

We chose this rental unit because of the location, the price, and (most importantly) the glowing reviews. We found the house to be in an entirely different condition than what was described by many of the previous reviewers. While the location and neighborhood were fantastic, the unit itself was.. grimy. There were dirty dishes on the stove when we arrived. We felt the need to clean the whole house before our friends arrived but even so, all the furniture in the house felt damp. The couches were so grimy we hardly sat on them at all and laid towels down whenever we did. Almost all the dishes out of the cabinets were not properly washed and had food stuck to them. We ran a load of dishes and had to separate out the dishes we'd cleaned from all the rest of the dishes in the cabinets. Some of the cooking utensils were beyond help and we just stored them away. There was grime on the bathroom cupboards that has clearly been collecting for months, paint was chipping everywhere... It was just very clear that the owners have not spent time in the unit for months or even years and that the cleaning crew blows through and does the bare minimum (if even). Our standards truly are not high- we've stayed in many places, camp often- this was just a very neglected home. We loved the neighborhood and the location was perfect. The back deck is very nice too. But we would never recommend this unit unless it were to receive some much-needed and heavy TLC. The functionality of the home's layout was great. We'd definitely consider staying in a different unit in the neighborhood, but please be warned of this particular unit. We considered trying to move units or have our unit re-cleaned when we arrived, but the contract is very clear that the sale is final and that customers may only receive an extra cleaning if they pay for it themselves (which to us seemed silly since it likely would have been the same cleaning crew that has clearly let the place go for so long). All this being said, the App was very helpful, the Hilton Head customer service was great, the location was perfect, and the beach was beautiful. Again, would highly recommend Hilton Head and this neighborhood, but would strongly suggest finding a different unit.

We could not have been happier with the location of this villa. It was in the middle of everything. Close to the pool, beach, golf ,tennis courts and general store. The view off the back deck was terrific. Unfortunately, there was a strong musty smell and the vents had a mold on them. The bathrooms left a lot to be desired. The tolilets often would take multiple attempts to properly flush. The upholstery on the furniture was older and visibly soiled. Bikes were one of the first things we saw when we got to the villa. Unfortunately, they were badly rusted. One was actually missing a handlebar. Not a great first impression. They need to be thrown away. No need to replace. People can rent their own. We actually left a day early because of the smell. Location and view outback made the weeklong stay tolerable. With some Improvements, we’d be more than willing to return.

Had a great time, great location for beach and pool! Property was perfect for our needs!

We chose this rental unit because of the location, price, and (most importantly) glowing reviews. We were disappointed to strongly disagree with all the previous reviews. While the location and neighborhood were fantastic, the unit itself was.. grimy. There were dirty dishes on the stove when we arrived. We felt the need to clean the whole house before our friends arrived but even so, all the furniture in the house felt damp. The couches were so grimy we hardly sat on them at all and laid towels down whenever we did. There was grime on the bathroom cupboards that has clearly been collecting for months, paint was chipping everywhere... It was just very clear that the owners have not spent time in the unit for months or even years and that the cleaning crew blows through and does the bare minimum (if even). Our standards truly are not high- we've stayed in many places, camp often- this was just a very neglected home. We loved the neighborhood and the location was perfect. But we would never recommend this unit.

The stay was as good as it can get ... perfect pre-season weather ... friendly people-as always ... empty beaches ... and wonderful golfing experience.

The perfection location; a short walk to beach, pickle ball and tennis courts and Alexander’s restaurant. The place was clean but some updates on bath and kitchen faucets would be nice. We love Hickory Cove location.