West Lake Serenity | 180 Degree Lake Views

The house was well put together, felt like home, family and I loved the house we plan on getting it again soon!

Great view! Very clean and spacious. Loved the access to the dock.

We loved the location and the home was beautiful. Having wonderful access to the lake, the pier and a lawn was a big plus. The house is lovely and the layout perfect for family. Sadly, the house was not clean and there are numerous issues with the accommodations that surprised us. We did reach out and a wonderful employee came out to address a couple of issues but the overall lack of care was too much even for him. For example, the stove has no working vent hood so the grease goes right into the main LR. The dishwasher had a rack that was broken, the trash compactor doesn’t work, the refrigerator had a number of problems, the oven rack was broken and almost caused a MAJOR disaster, the pillows in the bedrooms were like pieces of hard foam. These are simple issues that just were annoying and should be addressed. This house is perfectly located and has great architecture and deserves better care. And the windows! I doubt they’ve ever been cleaned. You’re looking at an amazing view through cobwebs and water stains! Sorta sad. If they clean it up and fix these issues it would be an amazing spot. Even with those issues the location is a 10+.

Have stayed at this property multiple times and this time it was dirty (cobwebs, dust etc), the shower was backed up, the kitchen supplies are missing, steps are broken. It’s a beautiful location but it’s not being maintained. Beautiful week at a beautiful location but the house was disappointing especially for the price.

We stayed here from 12/31/23 for 6 nights. This house was not at all up to expectations or worth the price. The main issue is that the house was not cleaned before arrival (management company admitted this to us). It was not just NOT cleaned from the last guest but it had not been deep cleaned in a very long time. There were cobwebs and spiders throughout the house. Dust was everywhere and was very hard on everyone's allergies. The day to day cleaning left hairs in the bathrooms, the sheets were stained and we found some damp and left in a corner. Some of the quilts had burn holes in them. Many lighst didn't work throughout the house including the fridge and pantry and there is no light near the bathtub in the bathroom so you can't bathe at night.

We had a fantastic time and enjoyed the glorious property, the house was in perfect condition. It would’ve been nice to know that the Westshore café was under renovation as was Obexers. . We will definitely be back Thank you for sharing your beautiful home. Epb

Beautiful property. Property management not great. I asked twice before arrival if there is a bbq, they said no, but lo and behold there is one. There were no beach towel’s available which is odd. Bear warning would be good too as one visited the complex multiple nights entering unlocked doors. Would stay again with these things in mind, great place. Property managers seem like their company too big and don’t have great details on properties.

The management company, Grand Welcome, was very difficult to respond to and ignored some communications.

This rental did not disappoint! A little hard to find with 8ft of snow on the ground, but thankful for GPS. A path was cleared for the sidewalk so it was easy to haul our luggage from the shared garage to the house. The house was mostly clean with some dust and cobwebs here and there. Beds were comfy but the house could use some new pillows. It’s also perfectly located across the street from Homewood Resort for any folks interested in skiing or snowboarding.

Property location is great for the activities we had in mind. Management was very responsive to minor issues we had and were quickly resolved. We would recommend this property to friends and would most likely return again.