Spacious 2 en-suites villa with private pool and SPA, WiFi, Game Room

You have to pay extra for the pool and spa to be heated. This was not told to me until after I messaged the host that the spa was cold. The temperatures were in the 30-50s while we were there, so the pool and spa were unusable. One bathroom did not have hot water. I had to reach out to the property manager and it took about 48hours for this to be resolved. I did reach out to the host with my concerns with no response. The game room only had a pool table with 1 cue stick. The pictures show other gaming tables. The neighborhood is nice and is in a very busy area.

The owner and property manager was great as always. This is our 4 time staying at one of there properties. The house is older and need updates but it had everything we need. Besides the decor all the beds where extremely comfortable. The pool and jacuzzi was awesome. The biggest issues was the pool screens missing but i can tell from looking at the pools in the neighborhood that they had the same damage. If you are going to epic its in a great spot to i4. Good shopping and restaurants nearby. I would stay again. If you looking for updated decor this is not the place. If you dont care like me its wonderful. It will sleep 10 people easily.

Great location and place to stay.

Property needs updating. After travelling and renting in the Orlando area for 30+ years, this tops as one of the negative experiences my family has encounterd. Without going into details, the owner need to find a new management property agent. There was never a followup from an email or phone call after leaving a message. message. I willnaafolwitissues.

Everything went great!! The house was clean and just liked the description. The kids loved the pool and game rooms. Will book again.

Our overall stay was great, the house had everything we needed so we only packed beach towels and our clothes. A couple of suggestions for the property are to place some mats outside on the tile because when it got wet it was EXTREMELY slippery, myself and kids all slipped atleast a couple times, I ended up putting some towels down to help. Also fix the sink sprayer or warn people not to use it and fix the pool and spa lights as they do not work, or at least we couldn't figure out how to turn them on or add some solar lights to the back porch to provide a little more lighting by the pool, we loved swimming at night but the lights would have been really nice. The screen around the pool has several holes which didn't create an issue but I was very concerned with creatures making their way inside but thankfully only little lizards/salamanders came in. A warning to people staying, bring extra toilet paper as they only give you one roll per bathroom and for a family of 6 that was not enough for 6-7 day stay. Neighborhood was very nice and we felt secure. Located near a lot of restaurants and stores and about 20-30 minutes from Disney which was nice! Beds were comfortable, spa heated up quickly which was nice for early mornings or after a long day of walking in Disney.

Great house and location! Very clean. We had a great time.

Ann and Gary are very nice and the place was okay but it does really need a deep clean, and there’s no cleaning supplies to clean it. The pool costs extra to hear which we didn’t know based on the listing so something to be aware of. Location was great and it’s awesome you can bring pets!

Every neg. review on this property is true. Grill, pool, missing items, game room, filth, etc. (I'd go on, but 1500 char limit) My first issue with this property was about a broken coffee pot.. The mgmt company said they would bring one, but never came. After waiting the entire day, Then I contacted the owner, about their mgmt company not bringing the coffee pot, about cleaning, and other issues. They ignored the cleaniliness issue, and said if I wanted coffee bad enough, go buy a coffee maker and send them a reciept for reimbursement. When we found the bedbug bites on my child and after we searched the bedding, and found a bedbug, We called The mgmt company who attempted to gaslight my wife saying we that aren't allowed to call an exterminator, and that they just couldn't get someone out to the house, and we were unreasonable to expect someone to come out the day we found it. Then they made an email comment to loop in their mgmt company saying oh, you found a bedbug? We don't know anything about bed bugs. I called a local exterminator myself. They came and found mature bedbugs and other blood stains and molts, because they know what to look for. This is shown in the quote that I had the exterminators copy to the owners and VRBO. The gall of these owners/mgmt to refuse to show up *at all* and address a bedbug issue and act like we were were unreasonable to expect them to show up to the property the day we found the bedbugs or address *any* issue. AVOID!!!

Pool dirty. Grill dirty and shower and never the owner call me for help