Reunion 5 Bedroom Vacation Home 7824

This house needs some major updates!!! The carpet is DISGUSTING!!! The water heater in the garage looks like it leaked or was drained into the garage and it is moldy and stinks. The grill (the second one because the first built-in is rusty and totally unusable) has rusted burners and burner covers, so they put foil on them to try and cover it up, but it still flared really bad and charred our food. The kitchen chairs either need to be replaced or new covers need to be put on them because they flake all over the floor and on your clothing. The dishwasher left our dishes greasy, so we just washed them by hand. I think the bath and pool towels were bought at the Dollar store because they were small, thin, and scratchy. The window shades all had holes in them. As soon as I pulled up I figured it was going to be a sh*t show because the door was dirty and the lock was crooked. The hosts were quick to respond about the grill but all they did was put more foil on it, not actually fix it.

Needs box springs and heated hot tub!

I was not pleased! The house overall was just okay. The carpet was filthy, the furniture was raggedy, broken and falling apart. The AC vents had mildew or some sort of stains all around them, one of the King beds had a dip in the center of the mattress

This house is in a fantastic gated community and prime location and it has the footprint to be a great vacation spot.... if it was actually being taken care of. There needs to be someone who inspects the property before each rental begins. Most of the seating chairs in this house needs to be either reupholstered or replaced as they were worn and in a lot of cases stripping, makes you not want to sit on any of them. There are stains on the carpet upstairs and in the downstairs bedroom... makes you not want to take off your shoes....good thing we had indoor slippers to wear. Furniture has obvious cracks in them. A lot of the walls have dents and small holes. Electrical outlet with no cover (this is a hazard if traveling with young kids). Some walls have been repaired but not repainted. Dirty shirt left on one of the bedroom balcony that we could not access (door was locked). Blinds on the windows are either faulty (does not adjust either up or down) or offer no privacy to the external surrounding areas at nights. Some of the surrounding area around the air vents looked like mold or was extremely dirty...made us wonder what kind of air we were breathing in for our three day stay. We did not utilize the garage as that had a moldy smell to it. We were so uncomfortable being there, that we did not trust anything, we went to Walmart and purchased bed linen. We made sure to stay out of the house as much as possible and only came back to sleep. Extreme uncomfortable stay!

It was a nice stay. The house can use some updating, but it was a nice house. The outside area where the pool is located was so much fun.

Pool heater wasn’t on when we got there even though I paid for it in advance Dishwasher did not work Jets did not work in hot tubMarco my contact guy is rude and annoying

I will start this review stating that we learned it is an overall deal for desirable Reunion so I suppose you get what you pay for here. The gentleman who was the main repair guy was exceptional. That said, this is the epitome of what I can only presume is an out of country owner who could careless about the home. The home shows signs of wear and tear and deferred maintenance everywhere, inside and out. Little things from 2 of 3 garage exterior lights out, which make a big impression from curb in evening and first impression. Additionally, the ekey handle and lock was poorly installed and crooked. Such small items are meaningful to first impressions. I write this review as someone who owns real estate, including in this Orlando market. The home is incredibly neglected, which I will put on owner being cheap and not property manager not offering advice. Issues include small things such as no small dish soap to get started for dishes to avoid dishwasher or those not dishwasher safe, explanation of gym/community pool fob being a refundable fee in advance, pool skimmer had no net, no drain board or napkin holder, dryer dial/timer broken so did not function on setting you expected, kitchen sink had no hot water, 2nd floor MBR mattress sinks to middle, carpets VERY worn. Biggest issue was AC on main floor broken for majority of our stay and I was treated as someone who didnt know what I was talking about. It was finally replaced 2 days before we left a 12 day trip.

All adults trip to celebrate a birthday. House was as described in photos. Spacious and clean. Furniture did have signs of wear. Towels were small and rough feeling. Great location close to everything but also out of the way for peace and quiet. We would definitely book again

The house is large and the location is fantastic! From the ease of getting to and from places and the location of the home in the beautiful resort, I would certainly stay in Reunion again. The communication with the house management company was timely and pleasant. The house needs a good deep cleaning, I am not sure the house gets cleaned well by the cleaning company. The carpet was so dirty out feet were darkened after walking on it, did not seem like it was vacuumed prior to our stay. There was also a huge dark stain on the carpet in the room my husband and I stayed it. There was blood spots on one of the pillow cases. I did call and there were new ones brought over the next morning. The pool heater was broken so we did not have heat like we requested and from the time we arrived to then we left the pool lost a solid 8” of water so we had to refill with the hose. Overall the house is spacious and in an amazing community. It just needs a good deep cleaning and likely carpet replacement. Despite the issues that could not be fixed during the stay, the management company did respond to a majority of the messages I sent.

We very much looked forward to taking the grandkids to the waterpark in the complex. The listing specifically says, you'll have access to a plethora of amenities, like a water park, tennis courts, and much more. What we did not know was that a membership was required for access to the water park, and this home does not have a membership and the water park IS NOT INCLUDED. The listing does state property without MEMBERSHIP, but we did not realize what that meant, when the listing specifically states there is access. When we finally got ahold of someone, they told us it was clearly stated that it was not included. This was very deceiving. We loved the layout, but had to remove the rug in the living room when we found multiple shards of broken glass in the rug. The baby's now had to play on the hard surface floors. The kitchen counter had food crumbs on our arrival, the garage had standing water on a the floor from a water heater leak and was very musty smelling, The built in grill that is in the photos was un-usable, instead a cheaper one was there that was locked, with empty propane tanks despite that we paid extra for it. They did give us the combo to unlock it after we complained. I can say that we started out with a negative mood because of the deception in the water park, and the other issues did not help to overcome that. The pool was very nice, we paid for heat and glad that we did since the weather was cold. We also did not enjoy the cheap plastic mattress covers.