Features
Map
Rates & Availability
Review
Features
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PETS
No Pets Allowed -
BEACH
Beach Towels -
DINING
Dining Table -
SAFETY
Carbon Monoxide Detector Not Reported (host Has Not Indicated Whether There Is A Carbon Monoxide Detector On The Property; Consider Bringing A Portable Detector) Smoke Detector Not Reported (host Has Not Indicated Whether There Is A Smoke Detector On The Property) -
BEDROOM
4 Bedrooms Bed Sheets Provided -
KITCHEN
Cookware/dishes/utensils Dishwasher Electric Kettle Lobster/crab Pot Microwave Oven Refrigerator Stovetop Toaster -
LAUNDRY
Laundry Facilities Washing Machine And Dryer -
PARKING
Electric Car Charging Station On Site Onsite Parking -
INTERNET
Free WiFi -
OUTDOORS
Balcony Barbecue Grill Outdoor Furniture Terrace -
POOL/SPA
Outdoor Pool Private Pool -
BATHROOMS
3 Bathrooms Hair Dryer Shampoo Soap Toilet Paper Towels Provided -
WORKSPACES
Desk -
LANGS SPOKEN
English -
THINGS TO DO
Fishing Nearby -
ENTERTAINMENT
Stereo Smart TV -
CLIMATE CONTROL
Air Conditioning -
FAMILY FRIENDLY
Highchair -
LOCATION HIGHLIGHTS
Next To A Golf Course -
SERVICES AND CONVENIENCES
Iron/ironing Board -
SUITABILITY/ACCESSIBILITY
Smoke-free Property
Map
Rates & Availability
Review
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Darran W.
Submitted Feb 26, 2019
Stayed Feb 3, 2019The Retreat is a lovely holiday home situated in one of the more prime locations on Hamilton Island! We all had a wonderful holiday, however …if we were the owners of this property we would be very disappointed in the cleaning service and general maintenance that this property receives. When you pay Good money for a week, you expect a clean and well presented house. We had to move a lounge slightly forward to open bifold doors the amount of dust/hair/insects under that lounge was enough to say it hadn’t been moved for years!! All of the lounges inside were dirty and had mold on it. Decorative flowers on dining table were a disgrace, again covered in mold. Every slightly hidden corner in the house eg: where lamps stood or a chair was or behind table in main bedroom and under bed in down stairs bedroom ( granted you don’t normally go under beds, but when a two year old drops a toy and you go after) the amount of dust/insects and whatever else you can think of was there, I’m talking years not a few months worth. All outside furniture was filthy, big gross stains and again mold and we understand that it is a tropical island but again no upkeep is being done on anything. There is a strong sewer smell coming from under the house which you have no way of escaping when trying to enjoy swimming in the pool. We have never written a review before but we all felt so strongly about this that it needed to be said. We are all really hoping it won’t fall on deaf ears because as mentioned above if we owned this beautiful property we would be absolutely devastated that no one seems to have a care in the world about it and how it’s presented.