Private Pool Home: 4BR/2.5BA Sanctuary Village Villa 7222

Sliding door separating Master Bedroom needs repair.

The house was very nice. It could use a little updating. The pool needed some attention when we arrived but after calling the host, next morning it was taken care of. We did enjoy our stay and was comfortable.

Overall, property was mostly as advertised except it was really run down and had small issues like missing blinds, there is just water fountain not a bottle Hill station that way boards popping up by the pool, stains/rips in furniture, floors were not super clean, etc. It was mostly comfortable for our group of 6, but it would have been tight with 12 people.

The property is extremely outdated. Beds are awful, shower heads are not working properly. The furniture in the property is very bad condition.

Needed a place with 5 beds thus the choice. Was clean but worn. One of the toilets ran, sent a message to let the manager know. Restaurant on site is pricey thus we travelled to dinners

This our third stay we love it. We travel to fish with a friend and its the perfect location for us to meet him. The villa is quiet and very clean. My only suggestion would be upgrade to smart tvs with wifi

All good

Traveled down to the keys for a 30th birthday celebration! This condo ticked off all the boxes for what we needed. The backyard is perfectly equipped with a heated pool and yard games. For a house that sleeps that many people, there was a very limited amount of toilet paper. We had to supply our own after two rolls per bathroom. Also- don’t walk around in white socks! The floors were very dirty. Those were our only two gripes! Other than that, we had a wonderful stay.

We had a wonderful family getaway in this spacious, comfortable, and beautiful house. There was plenty of room for our group of 12, and the backyard pool, putting green, and bocce ball set kept our kids (ages 5-13) entertained for hours. We were also within close driving distance of Sombrero and Bahia Honda beaches. I’d happily stay here again!

We paid a LOT of money to stay here for 3 nights (nearly $3000). We walked in and the house smelled so bad (like dead rotting fish). It was so very stinky, we were literally choking & gagging & getting nauseous. We considered getting a hotel for the evening, but there were 12 of us and that would have added quite an expense to our weekend trip. I think someone cleaned fish in the sink, pushed the carcasses into the disposal, & forgot to turn it on. But the cleaning crew should have DEFINITELY noticed the smell! We opened all the doors to air it out & called the number listed on the paperwork. The number I called said they would call maintenance to come over and check it out. Never heard a word back until 10pm (& they were only calling to ask us to move a car that we had already moved lol) & they said the people I called earlier never contacted them. By then we had scrubbed the house (especially sink and disposal) with lemon & cleaning products & sprayed lysol everywhere but we literally had to leave the house for several hours because the smell was so bad, it had permeated the entire house including the upstairs. To give you an idea how bad it was, we had the front door hanging open to let the smell out, & our second couple arrived & immediately plugged their noses & said whats that awful smell (& they were still their in their car outside! Nobody ever showed up, no apologies were made, no compensation for the huge inconvenience.... super disappointing.

We had an amazing time!!

The property and area are nice, but this unit needs some serious tlc and quality control checks in place. There are numerous items in need of repairs-- from deck boards lifting, kitchen shelving falling, faucet handles coming off, entry way light burned out, screeching ceiling fan, just to name a few. There were dirty dishes and utensils, and the floors were absolutely filthy. Makes you question how clean the linens were...We had a good time, but I would not stay with this host again.