Redmond, Oregon
This Rustic Eagle Crest Chalet features a great room plan, wood wrapped windows and trim with log accents. The Master suite boasts a king size bed with en suite bathroom. There is another bedroom downstairs with a king bed. There is an additional full bathroom downstairs as well. The upstairs loft has a pull out sofa bed. Wren has plenty of room for the family to get away from it all! An expansive deck with hot tub overlooks the common area. Eagle Crest is home to three 18 hole golf courses, three sports centers, a spa, and miles of trails. Book now and experience Eagle Crest charm today!
The cabin was cozy and as advertised. Check-in and our was very easy. I appreciated the minimal check-out cleaning requirements as a guest. However, upon arrival, there were food crumbs on the couch and living room floor, and a dirty sock under the spare bed. When we went to use the hot tub the next day, it was not clean. I reached out to the property managers and was told they weren’t sure they could get someone there to clean it on the weekend. Ultimately, a very nice person came and serviced the hot tub including draining half the water, but I would recommend cleaning and chemical balances are done prior to guest arrival, particularly given the guest policy as it relates to charges for a dirty hot tub upon check out.
Very Clean! Great view! Had a blast!
Relaxing love the daily hot tub
All was as advertised
Overall impression...this is a property with absentee owners who hire a manager and cleaners. I have never stayed in a rental home with a kitchen so inadequately stocked with incidentals, no tin foil, plastic wrap, sugar, there is a spice rack with a lot of empty jars, etc. The oven was filthy, there was still bread crumbs on thecutting board and the upstairs shower looked like it had blood drops on the wall.
Accommodated 5 of us and a 2 year old very well. A little outdated, but everything worked!
A tiny bit of updating would help. Everything worked and it was comfortable. It was within walking distance of the golf club. It was really nice they had the passes to use. The door code does not state that after you punch in the code you have to push the check mark also. The cleaners were still there so that helped
Great stay
I was at the resort for a work function and my boys decided to come and join me, so we moved into the chalet and we had a great time. This area is so pleasant to stay at.
There was some kitchen items the chalet needed and some problems with hot tub but when I called they came and delivered the supplies ! The chalet looks better than the pictures they have a brand new hot tub lid and new cushions on the outdoor furniture this chalet is a good value and we will return again! Arrived is responsive to their guests! Also it doesn't say it on the website but you do get passes to use all the pools and Rec centers at the resort
Sweet little place that feels cozy! The deck was used every morning to sit in the sun and watch the golf course.
Hey! Well it's not about the money.. it's about the experience! We arrive at 4pm on Saturday at the emailed location and we stand for an hour struggling to get into the property only to know that the emailed code for the door was incorrect. Later we were without Wi-Fi for seven hours since the emailed network name did not even appear on our phones and were provided with new network and password later in the night around 10:30pm. Well we purchased additional internet from our local service providers since we were supposed to work. Later to relax we headed to the hot tub only to find it not working. The room fan made noise . And after having so much patience until next day we are told nothing can be done and that there is no additional property to swap with too so live with what we got. This is annoying and not a good experience. I mean you guys might have checked the property before handing it to us right? It's not about the money where it's okay take the $100 discount and we are compensating. I hope you don't do this to any other customers of yours.. you can obviously check your system for the number of times I had to call the help desk and the amount of time I was waiting for assistance when I should have had enjoyed my weekend or whatever. Ver bad.. will I recommend these properties or firms to anyone else? Surely not
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Includes taxes and fees