Perfect for Group Getaways and Nightlife Enthusiasts!

One star is the minimum, but it doesn't deserve any. We never received check-in instructions for our one night stay. We drove to the property and location is very questionable. I made at least 6 calls to Vrbo Customer Service (disconected 3 times) and was not allowed to speak to a manager on the last call. One told me how to find host phone number in the property booking; it was out of service. Last customer service agent said they would contact host and contact me within the hour. Never heard anything and that was 15 hours ago. We were very fortunate to find The Cherry Warehouse Hotel - eclectic and comfortable - within 5 minutes to book 3 rooms. Vrbo needs to vet the properties to ensure they're legitimate. I am shocked I received the notification to even review this property.

First of all, we were concerned about the neighborhood, if it was safe. Had a friend checkout the area where this property was shown to be according to the map on VRBO which was a decent area, only to find out that the map on VRBO was not accurate and the property was in a very rough neighborhood!!! Contacted the host and she said the last renters also complained about this location too. We did not feel safe as we had 9 grandchildren and the host has refused to refund our money. Immediately after complaining to the host, they changed both the location and the description about this property! We complained to the host and she said she would get back to the owner and get back to us only to be told later that she was the owner! I believe the wrong description and the map location was completely intentional to make the property more appealing to families to stay there in reality it is NOT!! Keep looking and stay away from this place!!!!!

Overall ratings of the property space were good. Living quarters could’ve been better. Some of the queen beds were places on a full-size bed frame. The full-ton bed/couch was very uncomfortable. can't sleep on it because it was too hard. The floor is squeaky when walking on second level of the property and be very annoying for someone that is a light sleeper like me. Some part of the living/dinning room floor have a nail head sticking out. If you have a large family 6+ people, The water will be a problem. Water pressure was bad. If one person shower, it will affect the water pressure of the other showers. I contacted to host, they said they we’re gonna have someone to look at it, but no one showed up. There were not enough bedding sheets in the rooms. The property only provides 2 toilet papers in each bathroom. when you ran out of paper you need to provide your own. The is a 3rd floor kind of an attic with 3 more beds but watch your heads if you’re more than 6foot. I learned that the hard way. The property is located in a very narrow street and its oneway. Sometimes, its hard to get on the street from the property drive way because there is always a vehicle parked on the opposite side.

Could have been better

I loved this house overall! Very welcoming and clean and perfect for 8 people to stay in!!