Palm Desert 3br/2ba with Lg. Private Backyard, Custom Pool, Spa & Views! - Quiet

We enjoyed our stayThe location is wonderful, close to everything.Nice quiet neighborhood Very responsive customer serviceThank you for a wonderful visit

It was a let down from the moment we walked in: Washing machine rime slimy and dirty Pots and pans scratched and worn Towels white grey with holes in them All sliding closet doors and outside sliders doors caked with dirt and had been there quite a long time No bedspread on guest bedroom Poor lighting throughout Rugs were not clean so be sure to wear slippers Microwave was damaged as if someone had taken a hammer and hit the trim Dust everywhere, owner said it was due to winds in the desert Pool deck needs to be refinished Bathroom fan was black and hadn’t been cleaned for a very long time I can’t believe that the rental company and owner can take our money with a smile on their face. I had a representative of the company come to go over my issue and sent all my pictures to them The pool was clean and was cleaned twice a week and the beach chairs were useable total dirty and ripping. We stayed 2/1/24 until 3/1/2, thank you Jesus it wasn’t longer Door bell did not work

We had a great stay at this property: it was a relaxing place to quarantine. The kitchen was well stocked, as was the house generally; it was spotlessly clean; and it was very comfortable. There were two things that made it less than perfect. One: the check in process was in person about 25 minutes away from the house at a management company's office. They said it's local mandate that checkins have to be in person, but it was both inconvenient and, in covid times, an unnecessary face-to-face indoors interaction. (The office felt very safe, but why not use a lockbox or keypad?) Two: the pool was underheated when we arrived and the hot tub was heated to the pool temperature. They said that a) it was because they'd only started heating it the day before we arrived (although there had been a booking there that left two days before we arrived), and b) there was something wrong with the heat pump. After about 24 hours of calls with Krystal in maintenance (who was wonderful), the problem was fixed. But that was only part of the pool woes: as it turns out, the owner wanted the pool heater not to be on overnight, which meant that the pool would only be at its advertised 86 degrees (there's a lot in the contract about pool temperature, fyi) by late afternoon, which means that you're paying for access to a pool that you'd really only want to use for a few hours a day in the evening. I had to negotiate with them to leave the heater on around the clock so we could actually have a morning swim, or a noon swim, without freezing. It seemed a little penny-pinching and duplicitous that we had to negotiate this concession, but by the time the heat pump was fixed, they'd agreed to leave it on for 24 hours a day. They also credited us $50 for a lost day of pool use (the credit hasn't yet appeared, but assuming it will). Overall, it's a nice house and a restful place to hang out: just make sure you're clear with them about pool heating expectations.

Wonderful house with excellent location. The pool and Jacuzzi are splendid, definitely will rent it again

Great pool and yard. The house was clean and cool. Perfect for our family getaway

This house was perfect for three of us. We spent most of our day in the pool where we felt so relaxed with how quiet the surrounding area is. The house itself was comfortable and clean, making it perfect to cook throughout the day and enjoy the family room at night. We would definitely stay here again.

My wife, son and I wanted to get away to celebrate my wife’s birthday and our anniversary. The house and pool were perfect we’re a perfect secluded escape. The kitchen had everything we needed.

I emailed the management company after i reserved the property to make sure there were no guess at least one day before us for corona concern and they said after few days delay that has been vacant for month of June. but when we get there, the cleaning crow just left and they said previous guess just left. one night we all woke up with the alarm system issue and that alarm beep was on from 4AM to 9 AM. we called them at 4 and they said we dont have anybody till morning.

From beginning to end of stay it was a pleasurable and relaxing experience. Property management is top notch!

This property is great. The house is the perfect size and while a very nice home, is not overly done, which makes it very comfortable. It had all of the utensils and supplies we needed to be comfortable and has an excellent floor plan. The best part of the entire place is obviously the pool area. It was the perfect size and temperature and very private. The seating area and furniture were also great and it was nice to have some shade over the outdoor dining table. The neighborhood is very quiet and everything is easy to get to. I will definitely stay here again.