Ocean View Treetops Retreat

Stunning location & comfortable stay It would have helped to know in advance that power outages are not uncommon. After hours emergency communication extremely frustrating Overall restful & pleasant stay

Very disappointed with this property, due to the unclean state that we walked into. Some examples are kitchen utensils not cleaned, BBQ not cleaned, kitchen cupboards not wiped down ( fingerprints could be seen on the handles) and this during covid. However, the most disgusting was the bedrooms were our son slept, the sheets and underlays had yellow stains and the curtain had white marks on them. We had travelled a while then had to clean for an hour, With the amount you pay for the rental, you did not expect this, and from a stayz property. Reported this and there was no offer of compensation. This is typical of the way people do business these days, they transferred the issue to the cleaning company and then nothing is communicated.

The bed was extremely uncomfortable so much so that I ended up sleeping on the couch for two nights. The doona was too small and mattress felt old.There were no electric blankets. It would be nicer if the upstairs windows were cleaned so that the view could be enjoyed. It would also have been nice to have had some kindling to start the fire. I have stayed at many homes and found the essentials lacking in this one. There was limited toilet paper and coffee, tea supplies. The bottle of wine on arrival was a nice touch but would have preferred extra supplies instead.

We had a beautiful relaxing 5 night stay at treetops. The views from the balcony were lovely. The place was very nice, clean and comfortable and we would definitely stay there again.

The location of this unit is excellent, with private views to the ocean and beautiful bushland, from which emerged many birds who visited the deck. In hotter weather, the outside amenities would allow plenty of opportunities for relaxation. We felt 3 bedrooms was a little misleading as furniture in the living-area should not be included in that definition. Fortunately, we were able to suitably organise ourselves. For safety reasons, I believe there should be an extra key supplied for use in the downstairs outer-door, given that bedrooms are close and the key would be upstairs in the lock of the front door. There was a substantial leakage issue with the screen in the main-bathroom, resulting in soaking wet bathmats and slippery floors ... one for the maintenance list? The panel-heaters downstairs were needed and appreciated as it is somewhat cooler than the living areas. Perhaps heated towel-rails could aid in a little extra comfort, especially in Winter?

We had a lovely time after a stressful year here and I would highly recommend it. It was peaceful and beautiful and even had a resident koala! Thank you

When we arrived the house was spotless and had a very clean smell. The location is amazing as it’s less than a 5 minute drive to the centre of Apollo bay! The nature around the house was beautiful and it was so peaceful and relaxing, 100% will stay there again!

Wonderful property for our stay, easy access to beach, clean, awesome balcony, wifi a bonus. Visits from cockatoos and other birds, we really enjoyed our stay. The only thing is that fridge, it needs some love. Regarding the door, the bottom door shelf that holds bottles. We had wine and bottles of water in it when my daughter opened it and the whole shelf fell out with a glass bottle of wine landing on her toe making it a swollen toe holiday for her. You can see where it has been previously glued in. May I suggest to just remove it so no one else uses it, might have been aweful landing on a small child. And that cracked crisper is also needing to be replaced. Thanks for a lovely stay :)

The property has a lovely aspect and location and is very comfortable. Some appliances need repair or replacing. The barbecue was very difficult to light and is dangerous and should be replaced. The Nespresso cup holder is broken and the fridge crisper is cracked. The stove tops are rusted and the bench tops are tired and damaged. However it was a generally comfortable house to stay in.

We’ve just had a very relaxing week at this beautiful property. Our family of four were very warm and comfortable and loved the ocean view and surrounding bushland. Would love to return.