Mountain Jewel in Shagbark

Bed linens were dirty I had to wash before we could sleep Couch smells like urine Hot tub wasn't working Host did fix that but it took 2 days for the chemicals to work overall the cabin needs alot of upgrades Cabin was covered with dust Ceiling fans had at least an inchbof dust Very disappointed

We had a nice stay by

Nice place to stay.

I absolutely loved the hot tub. I noticed a leaking facet in the kitchen and upstairs bathroom, but it wasnt anything terrible. It was clean and comfortable. Location on how to get into the driveway was super scary to so in the dark though.

Poorly maintained cabin. Upon arrival the back door was left unlocked, a garden hose was in the hot tub with the water left on and over flowing. Most of the jets in the hot tub did not work. There was only two drinking glasses in the kitchen. Pots and pans were in terrible condition. Toilet paper holder was falling off the wall. Exterior ceiling fans were falling apart, interior ceiling fans looked like they had never been cleaned. Shower head was loose and sprayed water every where. All faucets leaked.

Over all not to bad. Pizza left in microwave molded, fold out sleeper sofa was covered with dog hair and stained, coffee maker still had filter and coffee left in it molded but other than that everything was good.

Everything was just as described. The bed is comfortable, hot tub was lovely! It is bare bones for kitchen supplies, but can make do. We enjoyed our stay!

Good stay, cabin as described, clean, had trouble getting in contact with host and never got a passcode for door, back door was unlocked to get in and she texted me a pass code to get in the gate. I would stay there again. Thank you to your agent who assisted me with getting a number to leave host a message.

Had a really good stay hot tub was great after are day outings

The Cabin is great .We enjoyed our stay.

We loved our time at the cabin, peaceful

Our trip was wonderful and our accommodations were OK. We didn’t have soap to wash our hair with there, but everything else was thawed out and we had what we need in the blanket that we had was stinking. It hadn’t been washed for a while. I don’t think I would suggest when you go in there to wash all the blankets. I don’t think they do it on the regular but everything was just OK.

Property itself was fine. Couldve been a bit cleaner and the upstairs bathroom smelled very mildewy. Only cable tv and dvd players so ig you have kids, id recommend a tablet or something so they can watch shows. Communication with host was very limited. Property supposedly in a locked community. We drove right in the first day without even being checked or id. Driveway is very narrow on a hillside so i dont recommend any big trucks.

Got to the property after 4 as instructed. Dirty sheets wadded on bed, towels in bathtub, could feel crumbs on the floor. There was even a knife in the drawer with PB&J all over it. Reached out that night and all I got from owner was sorry it wasn't cleaned. Property is minimally maintained & looks like a lot of DIY. Shower curtain weighed down with chip clips & looked very dirty. Tub surround has a poor patch job on the outside. Faucets upstairs were installed backwards and leak all over the counter. Technically this is a studio/loft and has 0 bedrooms as the one bedroom has no door and no closets to be considered a bedroom. Zero privacy if you want to be here with more than 2 people. Had to hound the owner to see if we were at least get some compensation for it being dirty. She said we'll get a refund. A week later, had to contact again as no refund received. She finally sent us a little over 100, which we felt was not adequate as not only was it dirty, but we had to wash sheets when we got there with our own detergent and keep our 6 yo daughter up, to have clean beds. Which the dryer has an awful nails on chalkboard sound. When we reached out to VRBO a 2nd time, she was on the other line with them & admitted they didn't have enough time to clean between bookings. So she knew they weren't going to have time and just hoped we wouldn't complain or pursue it. This is no novice property manager, they own like 10 other cabins. Minimum effort for max profit.

3 glasses, multiple bulbs out, not enough dishes, most uncomfortable furniture ever, needs bigger coffee cups, needs more dishes,no baking pans, nice cabin needs alot of maintenance. Jacuzzi inside jets are so weak.

This is a great place to stay! We will definitely be back, its a beautiful cabin inside and out in a peaceful spot!

This is a beautiful cabin. It was very clean and had everything we needed. Cathy was very friendly and helpful. The only thing is the driveway was very steep.

My fiancé and I enjoyed our stay at Mtn Jewels. It was clean, cozy, and comfy. Cant wait to visit again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very Nice! Exactly as advertised. Located in a rural area of Wears Valley but very close and convenient to Pigeon Forge.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Mountain Jewell is a beautiful cabin, perfect for our 1st anniversary. We were pleasantly surprised to find that we were still able to enjoy the view of the creeks, hills & wildlife inside a gated community. The only downfall was that the water in the shower did not get as hot as we would have liked. The first evening back, the lock on the front door wouldn’t unlock at first which was a little scary, but it finally unlocked after 3 tries with the code. The hot tub was nice to climb into after a long day of hiking, but keeping it on heat was tricky. All in all, we would stay again. e would give this a 4 out of 5.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin is adorable. The instructions to get to it were very helpful, cell phone service was almost nonexistent. Small warning, if you have dogs that like to walk a bit before going potty, there is very little flat area around the cabin. We ended up driving to the dog park a few times a day for them to walk around & do their business. The area was really nice & part of the reason we choose this rental. Overall everything was great!

Last minute decision to go to the Smokey Mountains for our 36th anniversary. Looked on line for several places and lucked up to find Mountain Jewel. This cabin was clean and convenient to everything we wanted to do, Cades Cove, Roaring Fork, Greenbrier and Pigeon Forge. Cathy was very nice and made sure everything was ready for us even though she only had one day notice!. Would definitely book again. The cabin is dated so if you are looking for something newer and fancy, this would not be for you.

This was our second time staying at this cottage. It was a lovely birthday getaway weekend for me, my husband, and our dogs!