Modern Home w/ Sunroom & BBQ

When we arrived, part of my family was already at the house. As we walked through the home together, it quickly became clear the home had not been cleaned prior to our arrival.There was trash in the kitchen & in the bathrooms. Dirty towels were hanging in the master closet, & a used washcloth was still in the master shower. A glass vase full of water was sitting in the middle of the front bathroom floor (weird), & there was trash under the beds & under the living room couch. The floors throughout the home were dirty, the living room rug appeared to have pet urine on it, & the washer contained sheets & a comforter that had mildewed. I contacted the owner, who responded promptly & said they were looking into it. After some time passed with no update, I called the host directly & was told a cleaning crew would be sent immediately. We left for the ballgame & made sure our dogs were kenneled so the cleaners could work. I didn’t receive confirmation that the cleaning had been completed, so I emailed again before the game ended & was told it had been taken care of. When we returned the house has been cleaned, but not thoroughly. Parts of the floor were sticky, & there was still a blue solo cup under the living room couch, which made it clear the cleaning was rushed.Later that evening the smoke detector began beeping. I contacted the owner again to ask if we could disarm it, he said that was fine. I have more to say but not enough space here but had to do with not being pet friendly

Great property ! The pictures don’t give the property justice. Very spacious.

Excellent layout Gorgeous interiorGood communication If the beds were higher quality I would have changed to 5 stars

⸻Two things were excellent: the shower heads (the water pressure was fantastic) and the location, which was very convenient for our needs.However, several issues made the stay disappointing. One shower had hair in it and the paint was peeling badly; we were told it was “scheduled for maintenance,” but it really should have been addressed before guests arrived. There were no washcloths provided, and even after being told they were “under the sink,” we had to go buy our own. We also found a cockroach in the refrigerator, and the explanation given was that the property had just been treated and “that can happen.”