Mins to Downtown, Parks,& ASU - Courtyard Retreat

The pictures are misleading. The host provided an incorrect email and after I found the correct one she stopped responding. The linen was dirty, light fixtures didn’t work, not hot water in downstairs restroom. Trash cans were filled, roaches found in two separate locations, The garage door was broken, interior closet for almost fell on me. Electrical problems with downstairs resting lights and outlets throughout the house. I documented everything with photos within the first few hours of checking in

We were visiting family for Thanksgiving, but wanted our own place to stay. It was very spacious and in a good neighborhood.

The house was nice and roomy. This is the 2nd time that we have rented from Patriot homes in the past year. I do enjoy the have room for all of us, but the cleaning person leaves lots behind. I also didnt like that we booked for 15 people and the house only had 2 tvs. The house has 4 bedrooms and 2 living rooms. It was difficult because everyone was different ages and wanting to watch different things and play different games. When we booled this place we had no plans to go venture only to spend family time togehter. Had to spend extra money to get out of the house, because grandma had 1 tv and the littles had the other for cartoons. The neighborhood was quiet and nice so we did enjoy your home just feel this house needed a little more especially for a large family at holidays.

Great house close to base

This property listed very affordably and one understands that you will not get top rated accommodations at moderate prices. However, the property was nasty. We had to put sheets over the couch and seats to sit on them. There was a huge disgusting red/blood-like stain on one of the seats. The kitchen needed a full cleaning when we arrived. The bedrooms were adequate, though several doors were barely hanging. The character of the home was nice, and we felt, despite its age, better maintenance could have been done. We are turned from VBROs and ABBs after this experience.

This home was not and is not clean. In fact, the home was so dirty we did not date to cook or eat in it. The stove looked as it has never been cleaned. The cabinets and kitchen door and dirt, food and liquid stuck on them. Coffee grounds were left in the coffee pot. No shower curtain on the upstairs bathroom shower. The master bathroom was left unclean. A dirty towel was left under the bathroom sink from previous guests. Used toothpaste was left in bathroom drawer. No furniture was touched or dusted. The carpet is loose on the staircase and the banister and wood on the steps had stains and not touched. The vents and upstairs hallway shutters are fall of dirt hanging out with possible mold. The floors were never mopped and if they were it was with dirty water. We tried cleaning some areas but nearly impossible. The Clorox wipes we used turned black on every surface. I talked with Patriot Family Homes and she said she sent out a cleaner on Thursday. They put foil in the kitchen stove and put a shower curtain in the upstairs bathroom. There was still filth everywhere. We checked out on Sunday instead of Monday because we became worried with thee filth in the house. I have photos and video of the situation. The back patio video shows broken grill, umbrella and gutters laying around. A work bucket and sawdust everywhere on the seats and patio floor (from maybe a project that was complete). I requested Wednesday night to be reimbursed since we stayed in the filth, no cleaning fee since we tried to clean somewhat and the last night since we just could no longer stay there. I do have photos and videos. I have contacted the Health Department as well. Thank you.

This is a very large home with ample space for all. It is in a charming community and close to everything. We enjoyed our stay very much and the house had everything we needed. We would definitely stay there again.

It had been a while since my family seen one another and this was a great way to stay safe during the pandemic. A home away from home, this was a true gem for my family and i.

We had an amazing visit! Nice and clean. We would definitely come back. Lovely home. Thank you!

Very good. Great communication.