Mana Kai Maui Resort condo with grill & WiFi - great location

We did not have WiFi for the first 24 hours of our stay. I reported the issue immediately after check-in, but it was only resolved after 24 hours — and only after I requested a refund.That means we were without WiFi for more than one-third of our 66-hour booking, which is significant — especially since reliable internet was listed as an amenity.Even after it was restored, the connection was extremely poor. I had work commitments and was forced to leave the property and go to Starbucks to complete my work because the WiFi was unusable. On top of that, paper towel was not provided and didn't get any response after raising the issue.Given the circumstances, I believe a partial refund is reasonable.

First the good: the location cannot be any better. Mana Kai is right on Maui’s top beaches. Second, unit actually looks better in life than the pictures show. It was clean and the bedding was clean as were the towels . Now for the bad: 1.) there’s no place to sit there’s a desk and it only has one chair, if you want to eat anything you have to sit on the floor or the bed. 2) no parking- it says dedicated parking space but that’s a lie, once you sign up and pay your email will say that you’re parking on a gravel lot. Which also serves as public parking for the beach. So you’re out of luck on parking if it’s a busy beach day. We had to walk with all of our belongings. 3) there was no internet, it said in the instructions that there’s WiFi but the described WiFi network was not available. Our door code unexpectedly stopped working on the first day at night but I do have to give credit to the rental company we called their after hours service and got an actual human on the phone who was able to reset the code for us. The price is the cheapest you’ll find at Mana Kai but keep in mind this unit faces the back parking lot only. It’s an ok basic place if you’re not wanting a dedicated parking space or internet. You will be right on the beach.

The hotel room was easy to find and get into and was in a great location but the room was dirty. The walls had holes that were “patched” and the bathroom was very gross. The shower was old and stained and the shower head was crusted over. Overall was an okay stay.

We loved the Mana Kai resort but everything about our stay at the unit we rented was disappointing beginning with the check-in process. Our check-in email included no access code and we spent 3 hours tracking down someone I. The phone who could provide one. This unit is managed by Vacasa, not the property’s on-site management company. The Vrbo listing showing a kitchen, dining and living area is completely misleading. This is one room- like an old holiday inn room with dirty carpet and peeling paint and a microwave and dorm fridge in the closet. The adjoining unit has a full kitchen, living and dining area and waterfront balcony. This unit has none of those. There are many nicer, more updated units in this building. I would avoid this one.

The description of the room was misleading. I am a positive person and an extensively experienced traveler but I was not pleased with this VRBO experience. It was described as having a kitchen which was false. There was no kitchen. Couldn't even describe it as having a kitchenette. The mini fridge and microwave took up a 1/3 of the closet. Cuisinart coffee maker was not supplied with appropriate pods which are not widely available at the supermarket. There wasn't proper cleaning sponge to clean the dishes. The shampoo supplies were scant and lasted a fraction of my 8 day stay. The condition of the room is dated which contrasts with the recently renovated lobby and common grounds. The room is in sore need of renovation: worn out finish and decor including bathtub. Stained white towels which need thorough bleaching or replacement. I shared this experience with VRBO early on during my stay but still have not received a response. The big plus was the excellent location and quality of the common grounds. Unfortunately, this experience makes me wary of VRBO during my future travel arrangements.

Great place for very active couples.

Great location. I love Mana Kai. However, this room needed extra or a deep cleaning. Ceiling fan needs cleaning. In addition, room needs to be treated by an exterminator. We did see a couple of bugs. I expected to have a lanai. It didn’t have one. Perhaps, description should be a bit more clearer.

Wi fi was unsecured with no passport protection so anyone could see, so not safe. Place was clean ans nice though

Surrounding facilities are great `This review was submitted while the home was managed by a different property management company.`

Great location! `This review was submitted while the home was managed by a different property management company.`