Luxury Villa in Punta Gorda, FL - 4BD/3BA, Pool, Jacuzzi Sandhill Cranes.

Everything was great except no air conditioning... there are a few other things that need attention...nut we made dp

Arrived on a Thursday for 5 nights... Made it through 4 nights. Luxury villa with hot tub and pool, sure. Hot tub was cold when we got there. Handyman came and turned it on and I waited 3 days for it to be a Warm tub. In one of the bedrooms with 2 twin beds, one bed was broken. The internet was turn off when we got there. We had to reset the internet everyday. We noticed Friday morning it was a bit warm. Maint. set up an appt to have tech come. (Same A/C man that repaired A/C a wk or 2 prior) said he found an irrepairable leak and needs to replace the evaporator coil. He would have put refrigerant in to see if we could get a little bit of cooling out of it, but after speaking with the owner of the property, he was told not to do anything more and to give them a price after the weekend. I reached out to the owner and of course, I couldn't reach him. Claims he was out of range by phone. Texted his wife. Nothing. Now.. just so happens, my brother and I own a heating and A/C business. I KNOW stuff happens. I also know I would try VERY hard to keep visitors cool in Florida. I asked for compensation for the lack of A/C and the fact we ended up leaving a day early and got a hotel with air conditioning. Owner asked me for a 5 star review.

Loved the house. Very large but the size was what we are used to. Everything was perfect. Had some trouble with the pool but the property manager called me right back and also came over the next morning to check the pool.

This was a perfect home for our Family of 6 to stay in for the weekend. The space is very welcoming and felt and smelled very clean. The whole family loved it! The pool was excellent!

Property was as pictured, with space galore. Our family was super comfortable here and totally enjoyed our stay. The pool and patio were great! Pool temperature was perfect, but the hot tub could have been hotter. Two sectional couches meant there was enough space for everyone to relax comfortably. It's in a very safe neighborhood close to the Interstate and shopping district. It's about 25 minutes from the nearest beach and 1 hours from Fort Myers Beach, so just something to be aware of. Property manager was super friendly and responsive. We had a great visit.

Very nice neighborhood and home

Very nice.

Made last minute plans for vacation on a Saturday night! Host had house cleaned on a Sunday morning and ready to go! Very clean pool was great! Will definitely be back!

We arrived to find the house had not been cleaned. We spoke with a property manager who was out of state. We offered to clean ourselves, since it was a holiday weekend and we needed the accommodations immediately. She insisted on pictures for proof, which we provided in abundance. We asked for fair compensation, to which she agreed to determine before the end of our stay. We heard nothing. The cleaning we preformed included the refrigerator, vacuum carpets, swept tile floors, wiped down bathtubs, wiped down all general surfaces, dumped trash from previous tenant, cleaned dirty dishes, washed linens and towels, and disposed of insects. The kitchen was infected with ants because of remaining trash and food residue on counter areas. It took several days to get the ant situation under control. We spoke with the local property manager, who said the regular cleaners were dismissed in lieu of the owners cleaning themselves. To further exacerbate the situation, several amenities we counted on were not working. The internet was down. It took 3 days to fix. Family members had to find accommodations to work elsewhere. The pool and hot tub were cold, so we asked the local property manager to correct. The coffee maker did not work properly, the gas grill would not light, and there was no satellite/cable TV. We have never left a bad review on rental sites before, but our stay was truly unacceptable. We attempted to negotiate a resolution with both the host and VRBO several times. Ultimately, the host offered a $120 refund for our inconvenience on the rental. (He reduced his original offer of $400 by $280 heating utility bill for use of the pool and spa heater, which was listed as included amenities). At the very least, we should have received our $225 Cleaning Fee paid.) NOTE: The host has since removed the word heated pool from the title of Luxury Salt Water Pool and Spa Home. However, the amenities listed still include hot tub. This is truly misleading. The local property manager said the pool shares the same heater as the hot tub, which the host insists requires an additional payment (which is not disclosed on listing). We paid a premium for this rental because we thought it included a hot tub and would be in a good location. The property was almost an hour away from the beaches and not even close to local attractions.

We had an amazing unforgettable vacations. This is the first time that we took a VRBO. We were worried in the beginning but everything went well. Easy checkin and checkout. Gilles is a great property manager and great host. We will definitely do this again. Thank you.