Heated Pool- Deeded Beach Access- 3BR Beach Paradise Getaway

Our experience renting this home was overall a poor experience. The nicest thing I can say is location: close to beach and store, nice neighborhood. Regular resident that lives around corner “spies” and takes pics of car/license plate. Overall clean however there was a dead cockroach in en-suite bath and rodent droppings on lanai. Kitchen is well stocked and a few games available. Only 3 beach towels. Listing included furnished basement which was not available/finished. Also home is listed as remodeled but both patio doors are very old and difficult to open/lock, windows missing casing, overall poor construction. Master en-suite shower has minimal h20 pressure and couldn’t rinse shampoo out. Pool was full of sand on arrival, could not use for first 3 days (pool is very nice when clean) and air conditioner went out 1 day. We had to contact management co 3 times to get the air conditioner repaired (turned out only needed new battery which was very frustrating due to canceling plans to wait for repair services). Management company is responsive to address needs but you need a manager (Kathy) to get anything accomplished and she does not return calls despite verbal promises. I finally gave up trying to reach Kathy until I returned home. I was able to talk to her once and she never returned my call again. The beach is still so beautiful and relaxing despite the ongoing construction. I love Fort Myers (we rent 1-2 times per year). I did not love this home or Sun Palace management.

First Holiday since Ian and happy to see all the progress being made to our favorite destination.

1- two day before the check in, we were notified to move to another property. The options were lower in quality 2- Finally, we agree with a property a day before 3- the new property has the pool dirty and cloudy and the hot tub didn’t work 4- the host was unable to fix the problem 5- we left the property the next day 6- we are demanding the full refund in a letter sent to the host 7- we don’t have the answer yet, I will wait two more days before moving forward with this claim 8- I suggest other people do not choose Sun Palace Vacation as the host of the vacations

We've spent a week+ at this house and everything was perfect. Maybe better than expected with some details. Location is excellent and the house is perfect to rest and enjoy with family. The property manager was very attentive.

Good location, very well equipped kitchen. Nice heated pool. We really enjoyed the screened in porch from which we could see the inter coastal waterway