Glam Villa Near the Parks w Gamer & Princess BRs, Huge Theater, Arcade, Spa Pool

Very nice property. The kids really enjoyed the themed rooms.

This property is a wonderful size for a big family/group. The beds are comfortable, the house is clean and also comfortable. Check in and communication was well done. When we had issues, the staff was available and prompt in solving our concerns.I would recommend a better stocked kitchen. Considering the house can accommodate up to 22 people, there were only 2 small frying pans, and few cooking utensils. It was stated that there were spices available, but there were none. There were no dish towels in the kitchen. There was plenty of silverware, plates and cups tho.I would also recommend a heavy duty washer and dryer considering the home is used by many people for long periods of time.

The home was perfect for our family trip to Disney! Its conveniently located near all of the FUN!! Great place to stay! I would definitely stay here again!

The games and theater room functioned well and were enjoyed by all. However, there were problems. The refrigerator icemaker and water dispenser were not working properly. These were corrected within a half a day of being reported to Villatel. The dishwasher racks were partially covered with dark mold. They said they had no other racks in stock. They sent someone to clean it the next day and they removed most of it, but could not get it out of all the corners and intersecting parts and so we still thought it was unsanitary. They said they would be back, but never addressed the issue again, so we had to wash and dry the dishes for 10 people by hand. The worst issue we dealt with was the pool circulation/heating system not working properly so that we could get a reasonable water temperature. I had to report this the first day and basically everyday of our stay. The Villatel techs would come out anywhere from within a few hours to the following day to try an adjust the temperature or change a valve, but never corrected the problem. We were frustrated/aggravated our whole vacation. Toward the end of our stay, it took 3 calls and 4 days to get a supervisor. I felt Villatel should refund me 3 days of my 13 day stay plus the additional pool heat fee for my troubles. Villatel grudgingly refunded me the pool heat fee basically a 1 day charge as they said we still had a functioning pool. I would not recommend staying there.

Great location Sun all day and communication with management company was fantastic Will definitely stay again I’ve stayed for over 30 yrs and the best villa yet

Positives: The house is very spacious and all of the furniture is comfortable. Our children loved the arcade games, themed rooms, and pool. We did not see a single insect in the house! Amazing! The resort restaurant had great food and drinks, and the resort pool area is quite nice. We were very pleased with the price, considering all of the amenities. Overall, we enjoyed our stay. Neutrals: When we had issues and had to call Villatel, someone always answered and responded cordially; however, it seemed to take multiple days and/or requests to get some of our concerns addressed. Negatives: There were four giant bags of dirty laundry on the pool patio when we arrived and not enough towels in the bathrooms. It wasn't until the day after we arrived that we had one towel per person. The movie room projector was not working properly, nor was the sound bar. The projector was fixed by Villatel, but the volume never was, so we were never able to use the movie room. The dishwasher did not clean properly and had black mold in it. The ice maker in the fridge didn't work. Please note: the resort does not recycle. It was SO painful to have to throw away recyclables all week. How are people still not recycling?????

Overall we’re impressed that property was as advertised. Minor issues were addressed promptly. The only issue we had was getting the movie theatre to work- instructions were not correct and access to unit was not possible as it is in a locked cage. Communication with ownership group was great

We enjoyed our stay at this house. Communication with property management was good.

The host was highly communicative, ensuring a seamless check-in process. The property, located in a pleasant neighborhood, offered privacy and tranquility. We thoroughly enjoyed our last few days in Orlando here and would highly recommend it to others in the future.

Awesome place. 25-30 min drive to Disney parks. Would stay again Thank you!