Footsteps to the dunes - Hot Tub - Pet friendly

Booked this accommodation fairly last minute. Very pleased to have found it in one of our favourite areas. Would happily recommend it and look forward to staying again.

We book all our locations with the option of a hot tub been prority number 1. Arrived and our attention after walking round was the hot tub. We decided not to go in on first night due to weariness from 6 hour car journey. 2nd day we went in and started it and only 1 seat had any power coming from it. So looking at the buttons we tried to change the settings so more than one seat was working. Nothing would alter this and I spent a long time trying to make it work. We contacted the lady that had left her phone number for any issues. She got in touch with a hot tub maintenance guy. He spoke on phone and asked me my issue. Explained only 1 seat was working. He said he would come to try to change it. Apparently he did and said this is normal. We have never had a hot tub where only 1 seat was working at full power and the 3 others had a light stream coming out of jets. So he said he would come again and can we stay in for his arrival. I said we are on holiday can you be more precise. He couldn't be and said he will call to come if he is able to. This is how it was left, never called again during stay and we had to use the hot tub as a 1 seat bath for the rest of our 7 days. Came back made complaint to luxury coastal. They insist the hot tub is working correctly having had the guy who didn't come back to us give them a report and an apparent independent specialist look and say its working correctly. I dispute this and have contacted BISHTA who say it sounds like there is an issue, they've not heard a 4 seater hot tub only working on 1 seat unless there is a issue with it. We got no where with our complaint but with most holiday options you vote with your feet and your voice, I wouldn't recommend luxury coastal and wouldn't recommend this place due to this. We have been told that no one after or before us complained about it, so that makes us wrong. Hopefully any new customers don't find the same issue

Beautiful Clean Great location Well equipped child friendly Safe Well kept Nice to have a washing machine to

Super house with hot tub, has everything you need for you and your four legged friends. We stayed for a long weekend and enjoyed walking through the dunes to the sea and a trip on the train to Carbis Bay.Would thoroughly recommend.

Lovely accommodation, clean, great location. We really enjoyed having a hot tub. Accommodation had lovely decor and felt like a home away from home.

If you want piece and quiet this is the place so relaxing and peaceful .what a place . The views are lovely. So many different walks you can do or just sit on the beach and watch the day go by and head back for a relaxing hot tub or just relax in a peaceful garden

A beautiful property equipped with everything we could ask for. Location was fabulous, very quiet and near the beach. Would highly recommend. The housekeeper was amazing, very helpful and friendly. Wouldn’t hesitate to book again.

This is our second time to this beautiful property and it did not disappoint every thing was spotless and it is so convenient for the beautiful surrounding areas the only thing was we couldn’t use the hot tub the first evening as it had been changed which is a good thing but when you have only 3 nights it was a shame but wouldn’t stop us returning

Its an amazing property and very close to an amazing beach one major issue is access to the property you have to drive past on both sides very over grown thorn bushes which has caused paint damage to the vehicle and the jets in the hot tub only one set worked apart from them 2 issues i would stay again as its an amazing place

It’s a beautiful house with loads of space. It is kept in a truly immaculate condition with everything there that you could wish for on a holiday. Nice touches included like fresh flowers, milk, coffee and cakes. The beds are really comfortable and showers are hot and powerful. Getting from the unit to the sea takes 16 minutes if you are fit and healthy but walking across the dunes probably won’t work if you are not. I went every morning or evening, watching the rabbits and meeting local dog walkers. The local beach is a wonder; three long glorious miles of it. If you take kids then they can play safely in the shallows and there is so much beach (!) that it never seems to be busy. It is truly beautiful and I am itching to book again. People opposite us had stayed there 6 weeks ago and loved it so much that they were back again.