Surprise, Arizona
Tranquil Cactus
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Desert fun and endless sunshine are more than ready to welcome you here at the Tranquil Cactus! An unforgettable stay in Surprise awaits you at this comfortable, spacious home in a prime location near downtown Phoenix and more. Upon entering, you will be greeted by a bright interior, high-end furnishings, and views of the large pool that will make everyone want to slip into their favorite bathing suit. This lovely home has ample natural sunlight for calm mornings preparing a family breakfast in the well-equipped kitchen. The enclosed, private backyard contains a large glistening pool and an outdoor dining area complete with poolside lounging and a gas grill, so you and yours will have everything needed for summer cookouts and pool days. Not to mention, downtime inside will be just as much of a treat with free high-speed WiFi, multiple flatscreen TVs, and a desk for remote work if need be!
Things to Know
Central AC
Private washer and dryer
Private gas grill
Snowbird-friendly
Free high-speed WiFi
This property is managed by Vacasa Arizona LLC.
Parking notes: There is free parking available for 4 vehicles.
Damage waiver: The total cost of your reservation for this Property includes a nightly damage waiver fee, plus tax if applicable (the “Damage Waiver”). (A discount may be applied for stays of 28 nights or longer, if permitted.) The Damage Waiver covers you for up to $3,000 of accidental damage to the Property or its contents (such as furniture, fixtures, and appliances) as long as you report the incident to the host prior to checking out. The Damage Waiver fee eliminates the need for a traditional security deposit.
More information can be downloaded from the "Rental Agreement" on the checkout page.
Due to local laws or HOA requirements, guests must be at least 21 years of age to book. Guests under 21 must be accompanied by a parent or legal guardian for the duration of the reservation.
City/town permit number: 1026318
County permit number: RR-00377300
State/province tax number: 21414947
We enjoyed the property. Very nice. Pool could have been heated we didnt get to use it.
Stayed at the property for four nights. It was in a nice location, close to where we needed to be. Several essential stores nearby. Property was clean and pool was warm. Very spacious.
Nice layout with good privacy for a group of a dults. Conveniently located and nicely appointed. A chef will want a few more utensiles and pans, but otherwise a wonderful property.
Management was terrible. The pool was closed. When we asked them to open it, they sent a local handyman, who was nice. He saw that it was dirty and promised to send the pool cleaner. The pool cleaner never came. When we followed up with management, they were unaware of the local handyman and told us to open and clean the pool ourselves. Also the fridge water filter was broken. It took them 3 days to replace the filter. The Master BR mattress was very lumpy with deep indentations from prior guests. Otherwise, the house was clean.
Was good back slider door needs to be more secure you need to tell people about heating pool when they book rental tv in guest room wouldn’t come on otherwise it was good.
This property was a perfect fit for our stay! We were vacationing with friends and this home was roomy with an ideal layout for privacy. The pool was a bonus. Everything we needed was a short trip away. We felt right at home!
Spacious, comfortable stay for our family, great location.
Arrived to find out too late we needed to ask several days prior to arrival to have pool heated.m, and would be an extra charge. It was way to cold to swim. (One of the reasons we rented the property was to swim). There was old left over coffee in the pot. The patio had weeds everywhere! They sent someone to blow off the driveway and walkways, at 7 am, right under our bedroom windows. Glad I was decent when the pool guy just showed up. Had to call several times to let them know the master tv was falling off the wall and had no net to clean pool of bugs & bees. Home could really use an update. Wish I could give this home a better rating. I would give this property a 2.5 stars.
Booking the house was easy and lots of communication to start with…but then it fell apart. Never received our morning of stay email which was to have our entry code to get into the house and house information. When we arrived in Arizona and needed this important information I had to phone the contact number. I was on hold for approximately 2 hours and 45 minutes. When after this waste of my vacation time I was finally put through to a young man that never apologized about the long wait. I was just told that it was extremely busy as it was the first day of spring break. Obviously there were lots of problems for a lot of other customers. We Finally arrived bat the house and everything seemed to be good. The next day we did notice lots of weeds in the backyard pool area…pulled a few and got on with the day. We purchased our groceries with the internet to use the Bar B Q. A few days later we noticed in the middle of cooking dinner we were out of propane. There wasn’t a spare tank. We only used the BBQ in the evenings for cooking dinner and only for about 20 to 30 minutes 5 of the 7 evenings. Messaged help line for a refill tank. Told that maybe we would get one sent next day. No promises. Never heard back. Messaged help again. Told that we could go and get a refill or get a tank exchange and get a refund if I submit the bill. So we took the tank in for a exchange. Tried to send a message with a picture of the receipt multiple times and it wouldn’t go through. Not too happy. Most of the week was enjoyable and relaxing. The house was really nice. Service and communication was very disappointing. Probably wouldn’t recommend to our family or friends.
Nice home, easy checkout process, only requirements were starting the dishwasher and turning out the lights. The house worked great for our needs.
I would have given this property 5 stars except for a few minor and easily fixable problems. You have a bit of a housekeeping problem. We pulled wet towels from the linen closet. They were well beyond damp to unusable, clearly pulled from the dryer too soon. There were just a few washcloths, so we had to wash linens. There was pubic hair in the bottom of the bathtub. And all the TVs were mounted on the wall except the one in the master bedroom. It was sitting on top of the dresser leaving me no place to put my stuff. I was also a little frustrated that you don't use the VRBO app. I rented through VRBO, but the only way for me to access entry codes was if I downloaded your Vacasa app. Otherwise, the house was clean, well decorated, well equipped and very pleasant.
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Total
Includes taxes and fees