Features
Map
Rates & Availability
Review
Features
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PETS
No Pets Allowed -
DINING
Breakfast Available For A Fee -
SAFETY
Carbon Monoxide Detector Not Reported (host Has Not Indicated Whether There Is A Carbon Monoxide Detector On The Property; Consider Bringing A Portable Detector) Fire Extinguisher Smoke Detector Installed (host Has Indicated There Is A Smoke Detector On The Property) -
BEDROOM
5 Bedrooms Bed Sheets Provided -
GENERAL
Unit Size: 2550 Sq Ft (237 Sq M) -
KITCHEN
Blender Coffee/tea Maker Cookware/dishes/utensils Dishwasher Microwave Oven Refrigerator Stovetop Toaster -
LAUNDRY
Laundry Facilities Near Laundromat Washing Machine And Dryer -
PARKING
Onsite Parking -
INTERNET
WiFi Available -
OUTDOORS
Patio -
POOL/SPA
Heated Pool Hot Tub Massages Private Pool Shared/communal Pool -
BATHROOMS
4 Bathrooms Bathtub Or Shower Towels Provided -
LANGS SPOKEN
English Portuguese Spanish -
THINGS TO DO
Basketball Nearby Fitness Facilities Nearby Swimming Nearby Tennis On Site Theme Parks Nearby Water Park Nearby -
ENTERTAINMENT
Arcade/game Room Games Table Tennis TV With Cable/satellite Service -
LIVING SPACES
Living Room -
CLIMATE CONTROL
Air Conditioning Heating -
LOCATION HIGHLIGHTS
Near Outlet Shopping -
SERVICES AND CONVENIENCES
Chef Concierge Services Housekeeping (on Request) Iron/ironing Board Phone -
SUITABILITY/ACCESSIBILITY
Smoke-free Property
Map
Rates & Availability
Review
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Paul A.
Submitted Jun 19, 2021
Stayed Jun 12, 2021House, location, community are great!!!!! Management company Jeeves is an absolute joke. Weeks leading up to our vacation had great communication with them. 3 days prior to arrival I had yet to receive a welcome packet with pertinent information. I emailed them and they responded the day of arrival. They responded with that my rental was rented out to someone else. After 1 hour on the phone, they acknowledged that the rental was under my name and they were wrong. They made a mistake. I asked again about a welcome packet and was told I would receive an email. I never received the email. The people at Encore resorts were extremely helpful and did everything they could within their power. My check in was at 4pm. I did not receive instruction on how to open key coded door until 4:45pm. Then in the pictures they show a barbeque. I buy a bunch of meat and invite family over, only to find out there is no barbeque. I called management and was told, I should have read in the welcome packet that I never received. They said the packet stated barbeque needs to be pre ordered for a fee. Ibsaid I'll take one. They respond that their vendor does not have anymore. Never received an apology or a discount for all the confusion. In closing I will say you can enjoy the property and have a great time. Make sure you check with the management company about your reservation over and over and over and over again to make sure your reservation is clearly understood