Exciting New Facelift in Progress - 5BR The Grand Mango

Great location! Enough room for 3 families. We had a blast!

The house was beautiful and very well taken care of. The pool area was great and had shade on it until early afternoon. The area is still in shambles from past hurricanes, which we were told ahead of time, but there were still plenty of places to eat within driving distance. The issue I had was the fact that the elevator was not working! This was the main reason I booked this house due to some mobility issues with my husband.When we arrived, I left two messages expecting a call back on Monday. No call, so I called them. They sent someone out who had no idea what he was doing. He just turned it off and on again. Sent another person out later who did the same thing. It was never fixed during our stay and they never reached out to see how they could correct the problem. I sent them an email when we returned and they never replied. So, basically…nice house but terrible customer service. If you need the elevator to get around, I wouldn’t count on it working. They don’t seem to care if it is or not, even though it is stated as an amenity on the website.

The house was amazing. We took our adult children and their spouses/significant others to Ft Myers beach and the house was exactly as described. The 3rd floor is essentially an apartment on its own, so my adult children that were upstairs had their own space. The beach was only a couple of blocks away, which made it easy to get to. My husband loved the rovr cooler so much (provided at the house) that our kids bought him one for fathers day! The pool was big enough for all 9 of us, and we used it often! We were able to get an early check in, and getting in touch with the rental consultant was so easy and flawless. It was definitely a fun house and I would absolutely rent it again.

Lovely home that needs a few home improvements. The pool and hot tub were excellent additions and enjoyed daily. The garage door did not work and the elevator worked when it wanted to. Everything you would need for the beach was an added benefit with the exception of needing a new umbrella but we made do with it. A/C and a bathroom in the bottom level would be nice as well. Blackout curtains would be beneficial. Would definitely stay again with a few home improvements.

4 sister in laws and 5 nieces spent 4 days relaxing and visiting in the sun.

10 people from a mixed family stayed comfortably. Pool was great, hot tub was great, plenty of cornhole and pinball time as well. Plenty of space for both shared time and for breaking away in smaller groups. A couple minor issues requiring maintenance but the response was timely and issues were taken care of. Great location for beach access and tram/downtown access as well. Would certainly recommend and would certainly stay here again. Will also likely follow up with Sun Palace on a smaller rental (for a smaller group) in the future. Great vacation & lots of great memories at the Grand Mango.

The entire process from booking to checking out was easy. The place was clean and had easy access to the beach. They had all the necessities we needed to make our day at the beach perfect. Would stay here again.

Great accessibility to beach w spacious house. Area still rebuilding after Ian, but still lots to do.

Very nice for family. The elevator did not , however, work. I walk with a can and the steps were hard for me to maneuver. Everyone else was fine and I did manage to get up and down with help from my children. We swam in the pool and the beach was very close . Some of our local relatives came for dinner and they thought the house was great.

In Fort Myers for a baseball tourney (4 dads / 4 teen boys). Great property for multi-family stay. Property was as described, and had no issues for the duration of our stay. Great location, close to great food.