Emerald Palazzo - East Destin, Community Pool, Hot Tub, Steps to the Beach!

It was my birthday weekend and it was peaceful and beautiful. I enjoyed the beautiful beach and cool nights.

I feel like I spent my vacation being a property manager. I was continually calling maintenance for things breaking (hot water, air conditioning, the 3rd floor balcony railing nearly fell off while my son and I were up there). The location was great but the property management was hit or miss (sometimes they were on top of it and other times they just ignored the requests). I got there and the house was filthy. Dirty dishes in the cabinets, a pair of tweezers next to the TV, the TV didn't work so I had to fix that because none of the cables were plugged in, the hot water didn't work in the master bath, the blinds in the master bedroom were broken so I had no view from my room, the locks to the master bath and bed were all either broken or missing, none of the TV remotes had batteries, the children's bedroom door had a huge gap in it when closed so they had to change in the master closet so they could have privacy which in turn gave me less privacy. Long story short, the house was an absolute disaster, but the location was good. That's the only reason we stayed. My kids had fun at the pool and beach while I stressed about the balcony and one of my kids falling to their death. The kids ended up staying with me in master bedroom after that so I could make sure none of them would go out on the balcony at night and lean on the railing. It was my worst nightmare of a house. I have never spent this much money on a house before and I don't think I ever will again. Very upset

Beautiful home and neighborhood. Steps to the community pool right off the back patio. Close walk to the beach but no ramp which makes the wagon difficult to manage. Fantastic location: Walking distance to Win Dixie, beverage store, CVS, gas station. Close to Publix, several shopping Outlets, Alvin’s Island, and thrifting. Our only issue was with the washer and refrigerator. The washer needs maintenance or a deep cleaning. It left our clothes smelling extremely soured and the freezer shelf is broken so we had to throw away most of the frozen food because you couldn’t close the door. Over all fabulous vacation.

We’ve stayed at other units that were better stocked kitchen wise. Other curios things like no batteries in tv remotes, only one roll of toilet paper per bathroom, and not the best sitting/chair situation on the main second story balcony. Again, being a little picky here, but compared to other units it was the least impressive stay. But it’s still a fabulous location and setup overall. Definitely recommend and definitely would stay here again at the end of the day. Thanks for another great family vacation.

Beautiful property in middle of everything without feeling like you are in the middle of everything.

This is a beautiful property with a fabulous layout. I give it 5 stars despite these issues: Overall, a bit tired. The bedroom carpeting needs to be replaced, blinds in the third floor master bedroom are aged and one does not retract (must stand on a chair to roll it up to enjoy the view), the walls of the two first floor bedrooms need crack and water stain treatment and painting, the sliding glass doors are resistant to opening and closing (perhaps just need tracks cleaned). It should be noted there is a garage, but it is not accessible, though that was not a problem since we had only one car and parked it in the driveway. Regardless, a lovely stay.

It was a cold freeze with weather. but property was well cleaned and as described. Restaurants around was amazing and be sure to use the check in portal for great restaurants! I recommend bijoux! Property management kept in touch and was very professional! Great family time we had a chef come and cook for us! Was amazing!!

Everything was pretty good! Everything was as described! Comfy beds , huge showers! , nice sitting areas . Only negative thing was floors dirty! Definitely do not walk barefoot! Otherwise my group loved loved it ! Great location

Worked well for us. Mattress in pullout needs replacing

The bedroom listed as the 4th room had a horrible pull out couch and was very old with a collapsed mattress and no usable closet space. If we would have know this we would have picked another property. The downstairs bedrooms are very dark and had electrical wires hanging from ceiling fan in one of the rooms. Kitchen utensils were few and very worn. Did not have a baking sheet so had to go buy one and left it to donate to next renter. There is mold/mildew in master shower tile that needs to be professionally removed and cleaned. The refrigerator gasket seal is broken and is hanging from the bottom which made it hard to keep food cold. Water utilities showed up while we were there and provided a water cut off notice for nonpayment, called property manager and they took care of that. There are several other minor issues with this property that need attention as it appears to be somewhat neglected. Location is great, pool area is great and had a great time. My suggestion is to find another house in same complex that has been taken care of.