Edgemoor Estate - 11 Bed/6.5 Bath (Sleeps 28) - Heated Pool Jacuzzi Beach

Everything about the experience of this stay was beyond my expectations. Let's start with the Communication between me and the property manager. Couldn't have asked for better. Any time I had a question I typically heard back within an hour. The home itself was incredible. When they say this place can sleep over 20 people they're not kidding. We held our retreat here (13 people) and we all pretty much had out own rooms. The great room was perfect for us to hold our retreat at - we had the presentation up on the TV and had a crackling fire going underneath. The game room and the jacuzzi were all great. The kitchen literally has everything you need. It's also very close to town so for us it was only a 5 minute drive to go out to eat. Our retreat was in January but I cannot even imagine who breathtaking this property would be in the Summer or Fall. The house is so close to the water that it would be lovely for walks along the water. Thank you Thank you Thank you Edgemore. Everyone was already talking about how this is the best space we have ever had for our retreat and that we all want to come back next year. We truly loved our time here.

We booked & paid 20,000 for this property six months in advance for a five-day family reunion.A major reason we chose this home at such a high price point was the promise of a heated pool & jacuzzi, which were prominently advertised in the listing. Unfortunately, the pool heater was broken, making both features unusable during our entire stay (and it was a cool week!)Despite repeated outreach, the owners never managed to get a professional pool service to resolve the issue. Their only response was to say “sorry” while refusing to provide any adjustment or partial refund. At this level of cost & marketing, that is simply unacceptable.To make matters worse, from the moment we left, we received negative, condescending texts & emails accusing us of leaving the home in disarray (a cleaning service was clearly included in the fee). They went so far as to charge additional fees to our credit card—beyond the amount already paid—without justification. Thankfully, we had taken videos before checkout showing we had complied with their instructions, including stripping the beds & leaving linens on the floor for the cleaning crew scheduled to arrive just minutes later (see pics)The house itself was otherwise fine, but overall, the experience was disappointing & frustrating. When a property is marketed at a premium, owners & managers have a responsibility to deliver what was advertised—or to make things right if they cannot. Unfortunately, that did not happen here.

This was the perfect property for our family. The house is wonderful and the hosts are super responsive. We can’t wait to return!