Casa Santiago - long term discounts

My reservation was canceled by the host without a legitimate explanation after it had already been confirmed and I had arrived at the home. The timing and lack of any valid reason were extremely concerning. For further context, I booked the reservation for 3 guests (the stated maximum was 4) and my family and I decided to walk my nieces and nephew to the home to ensure their safety in a new environment. The host looked through the window and acted like he wasn’t home. After a couple more gentle knocks, he came to the door with a nasty attitude (questioning who I was after we text 10 minutes prior). He accused of all attempting to stay at the home despite me stating it was 4 guest instead of 3. His responses were rude, disrespectful and accusatory. Based on the interaction and circumstances, the cancellation felt discriminatory and left me feeling unwelcome and targeted.I followed all platform rules, communicated respectfully, and did nothing to warrant a cancellation - you can tell from all the positive reviews from other hosts. This experience was upsetting and unprofessional, and I would urge VRBO to look more closely at situations like this. Travelers should be aware that bookings may not be honored fairly and that they may encounter a nasty and discriminatory interaction.

This is a perfect house in a perfect location. 4 Blocks to Mercado Santiago, bakery, groceries. This house is a gem and worth every cent we paid

A fabulous and distinctive old property. Very spacious, with 4m high ceilings in parts. Some lovely interior design touches - beautiful floor tiles, nice art pieces. A great sized kitchen, helpfully stocked with lots of basics (oil, vinegars, salt, cling film etc). A nice, modest rain water-filled pool that the kids enjoyed splashing in. The immediate area/location is nothing special and it’s a 20 minute walk to the centre of town but there’s a cute local square just under 10 mins away. One of the most characterful properties we’ve rented.

The location was great for walking to parks, stores and restaurants and pubs. Meanwhile, back at the house, the accommodations were comfortable with spaces to relax inside and out. And a pool to enjoy late afternoon before showering and changing for dinner. It was an amazing stay. Uxmal was also well worth the trip.

Pleasant two week stay here. Spacious, clean, all the basic necessities. Outdoor courtyard with pool was a nice touch. Market and small grocery store was a short walk away. Restaurant areas a little farther, about 15 minutes, but surrounding area is safe, no worries. Great Uber service if you prefer not to walk somewhere.

My husband and I stayed here for a week and really enjoyed the house with the space configuration working out really nicely. We are walkers and were easily able to walk to the local markets, downtown and the new restaurant area on Calle 47. We also rented a car so we could do day trips to the cenotes and see the pyramids, including Chichen Itza. It was unseasonably hot but the house has lovely high ceilings which helped keep the house cooler, the air conditioning in the bedroom worked great and the fans that were provided were wonderful. The owners were very responsive and extremely helpful.

Having this sweet little house to wake up in and come home to was the perfect way to spend 8 days in Merida. Quiet, private, pretty and comfortable. The bed was comfortable. The courtyard was a pleasure to spend time in; beneath the shade of a patio umbrella or in one of the two hammocks. We dipped in the pool every day. So refreshing! Convenient distance to many of Merida attractions, by foot and by car. All of our needs and expectations were met!

Our family of 4 (with kids ages 8 and 11) loved this spot for our less than a week stay. Check in and check out was easy and pleasant with interactions and conversation with Peter and Benjamin. The house was clean, comfortable, lots of open space and maintains some much appreciated design. I liked that the 2nd bedroom was in the main house (although through the bathroom but that wasn’t a big deal for us). The pool was bigger than expected and the patio is dreamy. The street was quiet, friendly neighbors, chill restaurant across the street. The location was bit far of a walk for our kids to around Plaza Grande but ubers were easy and walks on surrounding streets were pleasant. There is an OXXO grocery w/in walking distance around Santiago park. Great stay, would happily return!

We really enjoyed our stay at Casa Santiago. It is lovely and spacious and close to many great bars and restaurants. Would definitely stay there again.

Having lived in Merida in 2003,I was excited to return. Our family stayed in Benjamin’s house for four nights and would have happily stayed longer. The house itself is beautiful, the kitchen well equipped and the beds smell good. The biggest hit was the back yard and swimming pool- and we used it a lot. We also ate from the restaurant right in front “Unknown” twice and the kids loved it. Because we have a two year old, the distance to the Centro felt more than it really is, and once we rented a car we moved around more easily. I highly recommend this place and families will enjoy having space for their kids.