8BR Champions Gate Villa | Pool, Theater, GameRm

House could use some cosmetic repairs (painting, broken molding, heavily used furniture). There was not a large variety of cooking ware for such a large house. Overall, stay was good. Host was very responsive and helpful.

We arrived and the code for the door was incorrect. Our whole group had to stand outside for an hour until the property managers gave us the correct code. The second day the oven/range stopped working. We purchased $200 in food that we could not eat because maintenance never came to fix it, we called several times. The chairs where broken in the dining room. Also, getting in this “gated” community was always and VERY long wait. Two ways in for a large community. One day they closed the second entry and only one gate worked. It’s only hates for vehicles. Anyone can walk in and around the community. Streets are narrow and full of juveniles walking in the middle of the road. I would not recommend at all! Several months later and still no call back from the property management.

This is a beautiful home with so much potential and I bet at one point was a great vacation home. But it has fallen from grace! Communication: First of all, we had 5 families totaling 18 people for our family reunion. We had many questions leading up to our trip that we needed to be answered before we did our online shopping. We called the number given for our property manager over and over but never heard back. We called Nova Vacations and they gave us a different property manager. Same deal. Calls and calls and texts....radio silence. Even the woman at Nova said she couldn't reach the property manager. This went on for days. To this day, I still have not heard back. Cleanliness of Home: You would hope that during another Covid surge, cleanliness would be of the utmost concern. The home was not clean...which many reviewers have been saying. The walls are filthy and scuffed. They need to be cleaned and likely painted. Doorknobs were filthy and sticky. There was a layer of dust and grime behind the coffee maker. It's like the home was spot cleaned....some of the spots, anyway. There was feces on the outside of toilet in the master bath. Condition of the home: I'm not sure it is the owner's fault, but the street was littered with trash, which could have been easily overlooked if we opened the doors to the home and it was clean and as described. Upon arrival, walking up to the home, there was some sort of storage bench that was broken and the inside exposed. It was full of trash. There was a dining room chair with a broken leg. The shower door upstairs would not stay closed. This was a Jack and Jill bathroom so the guests of one of the bedrooms had to walk straight into a glass shower door when attempting to enter the bathroom. They state that they provide towels and linens. There were no bath mats in any of the bathrooms, which is a safety issue when you are soaking wet moving from the shower to a smooth surface. But in addition, there is mold and rot in the door jam of the bathroom from the water that has nowhere to go. Also, there were no wash cloths. The dishwasher doesn't work at all. We set it to run as we left for the day and came home to a flooded kitchen. When we opened the dishwasher, the soap tablet was caked in there, which also means the clean dishes we previously ate off, still had the last renter's germs on them. Yum! The leakey dishwasher caused mold to build up under the kitchen sink.

This house was a total mess! We walked into a chair laying on its side with broken legs. Main downstairs bathroom was disgusting and wasn't cleaned. Dirty towels were in the sick and the toilet was gross. The dryer is broken and literally ruined our clothes. Don't turn the oven on it smells like burnt hair and the larger burner doesn't turn on. The stove top barely cooks food. We had 14 people in the house and if it wasn't for the grill we paid extra for, we wouldn't of been able to cook at the house. The 2nd floor TV room is unusable because the couch is torn apart and the seat are broken. Can't use the game room, cord for the air hockey was cut, pool table sticks are broken, and there were wires hanging from the ceiling. There are so many more things about this house that is an absolute mess. Told the management office about it and the rental company, not a damn thing was fixed! This house literally ruined my family's vacation! I don't suggest anyone to ever rent this house. The fact that they rent this out is grossly appalling. I feel bad for the people who have this house already rented out for their vacation. I have rented in Orlando many times before for our Disney vacations and this property I paid the most for and got the least amount for our money. If I could give him 0 stars I would!

The home was a great space to bring our sales group together for a team building event.

When we arrived, the front yard had not been cleaned. There were balloons in the trees that had busted but we’re not removed. The furniture was mostly broken. The foosball table, three stools, two chairs in the living room as well. The sectional on the upstairs landing laws ripped to shreds. The ceiling in my parents bedroom leaked from the upstairs bathroom. The sink was hanging off when we arrived. The management sent a plumber to repair it. The screens covering the pool had panels that were ripped out. We made the best of our stay but I have to say that I was sorely disappointed with the property. We travel a lot and stay in rental properties all over the world.

We arrived with no unrealistic expectations. We utilize rental properties all the time for vacations and try to give the owner the benefit of the doubt when it comes to what was advertised and what we receive. That was far from the case when we arrived at this property. Most of the furniture was broken. The sink was leaking when we arrived which was quickly fixed but gave us reason for alarm. It got worse from there. The yard was filthy. The garbage bin hadn’t been cleaned and there were balloons hanging in the tree from another guest I suppose. My parents slept in the master bedroom and they were shocked to find the ceiling leaking. Probably from the upstairs bathroom. The screen around the pool area had missing or damaged panels. The sofa in the upstairs Lounge was ripped to shreds and had stains and looked very unsanitary. This was a very important vacation for us because we hadn’t seen each other for about 15 months. I could go on but I think I’ll leave it there. I don’t wish any ill-will on anyone but I need to express my disappointment with what was advertised and what we received.

Overall, our home was beautiful. A few things were broken and needed replacing but the house was well stocked with kitchen appliances, cooking items, and towels. Great location to the Oasis Club house.

Very impressed with house. Rooms and bathrooms were very clean. Plenty of towels and pool towels. Kitchen well stocked for at home family meals. Pool was great. Will definately book again.

Great experience